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Job Summary
This job focuses on directing junior product managers and owning the strategic planning for product content, pricing, packaging, and features. It entails defining business and functional requirements and leading budget and variance analyses. The role is crucial for communicating product vision and ensuring ecosystem coherence.
Job Description
Responsibilities:
- Establishing and planning features and business value for a complex product ecosystem, balancing diverse stakeholder needs
- Directing junior product managers and overseeing the integration of component systems to achieve strategic product family goals
- Ensuring the Voice of the Customer is central throughout the product lifecycle, influencing product strategy and development
- Leading cross-functional coordination to secure buy-in for a cohesive end-to-end customer experience across product lines
- Guiding competitor analysis and market research, updating strategic insights to maintain strategic positioning
- Spearheading strategic planning for product enhancements, including content, pricing, packaging, and feature updates
- Defining comprehensive product business and functional requirements to align with organizational strategy and technical capabilities
- Leading financial analysis, including budgeting and variance analysis, to identify product opportunities and manage risks
- Developing and articulating a clear point-of-view on product features and benefits, defending against market trends and risks
- Championing product vision across the organization, conducting feasibility assessments, and validating final product deliverables against strategic objectives
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Customer Experience (CX), Customer Feedback, Product Management
Compensation
Primary Location Pay Range: $205,715.40 - $308,573.10
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
15 Years +
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
