Summary
 

Serves as liaison to customers, agents, agencies, group leaders, marketing, underwriting, and operations to ensure appropriate documentation is received for accurate and timely processing. Verifies all group submissions are in compliance with BCBS underwriting rules and regulations.

Description
 

Location: This position is full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. It may be necessary, given the business need to work occasional overtime. You may be required to travel between buildings. This role is located at 4101 Percival Road, Columbia, SC 29229

What You Will Do:

• Reviews all forms/documents for completeness. Contacts agents/groups for needed information. Verifies coverage benefits. Keys group and member information into enrollment system.

• Performs initial underwriting review using medical rater program. Requests necessary medical records. Submits packages to underwriting. Runs alternate proposals through Accel-a-rate proposal system.

• Reviews rating for workers' compensation and out of state employees. Retrieves claims history information. Acquires necessary approval from Companion Life.

• Handles inquiries from agents, group leaders, and customers. Works closely with agents, agencies, and sales representatives to determine if additional training is necessary based on quality of groups submitted.

To Qualify for This Position, You'll Need the Following:

• Required Education: Associate's

• Degree Equivalency: 2 years job related work experience
  
• Required Work Experience: 2 years small group marketing, membership, underwriting, and/or customer service.

• Required Skills and Abilities: Working knowledge of word processing and spreadsheet software. Good judgment skills. Effective customer service and organizational skills. Demonstrated verbal and written communication skills. Demonstrated proficiency in spelling, punctuation, and grammar skills. Analytical or critical thinking skills. Ability to handle confidential or sensitive information with discretion.

• Required Software and Tools: Microsoft Office.

We Prefer You to Have the Following:

• Preferred Education: Bachelor's degree- Marketing, Business Administration, communications, or related field.

• Preferred Skills and Abilities: Working knowledge of database software. Effective presentation skills. Ability to persuade, negotiate, or influence others.

• Preferred Software and Other Tools: Working knowledge of Microsoft Access or other database software.

Our Comprehensive Benefits Package Includes the Following:

We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.  

• Subsidized health plans, dental and vision coverage
• 401k retirement savings plan with company match
• Life Insurance
• Paid Time Off (PTO)
• On-site cafeterias and fitness centers in major locations
• Education Assistance
• Service Recognition
• National discounts to movies, theaters, zoos, theme parks and more

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

What To Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information.

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