Group Technology & Transformation Executive

Lets Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

The Group Technology & Transformation Executive for Botswana provides executive leadership for Old Mutual Botswana’s technology, digital, data and transformation agenda.

The role is accountable for stable, secure and resilient IT operations, disciplined technology investment, effective transformation delivery, responsible use of data and AI, and technology risk management. It ensures technology enables business strategy, customer experience, operational efficiency and regulatory compliance.

It partners with the Botswana Executive Committee (Exco) and Old Mutual Limited (OML) Group Technology to prioritize technology investment, make clear commercial trade-offs, and deliver business value within Group architecture, security, governance and platform standards.

Success will be demonstrated through reliable technology services, delivery of priority transformation outcomes, improved digital and data capability, strong vendor and cost management, reduced technology and cyber risk, responsible AI adoption, and measurable value from technology investment.

The role reports to the Botswana Group Chief Executive Officer.

KEY RESULT AREAS

Technology Strategy Formulation & Business Alignment

• Lead the development and implementation of the country Technology strategy, anticipating complex issues, challenges, and opportunities and ensuring integration with wider corporate strategy.

• Translate business strategy into country-specific technology roadmaps aligned to OML Group target architecture, platforms and guardrails.

• Develop a strategic enterprise architecture plan that embeds digital assets and capabilities, supporting the design and implementation of digital strategy and organization, process, and policies. Lead analysis, evaluation, and development of enterprise long-term strategic and operating plans to ensure that the enterprise architecture is synchronized with ever-changing business needs and the complexity of digital transformation.

• Horizon scanning: Identify new external developments and/or emerging issues within an area of technology or business function and evaluate their potential impact on, or usefulness to, the organization.

Full Country IT Accountability

• Lead and develop the Botswana IT function and teams, including digital and data teams, infrastructure and service teams.

• Ensure stable, secure and resilient IT service delivery that supports business continuity, customer service and employee productivity.

• Ownership of country IT budget and IT Total Cost of Ownership optimization, ensuring spend is prioritized, commercially justified and aligned to business value.

• Ensure the Botswana technology function operates effectively within Group governance, architecture, security and platform standards.

• Provide Exco with clear visibility on IT performance, technology risks, delivery priorities, cost drivers, vendor performance and key technology decisions.

Digital, Data & Analytics Engineering

• Accountable for local engineering and delivery of digital channels and customer-facing platforms, data pipelines, integration, and analytics enablement and AI-enabled capabilities, automation and advanced analytics

• Ensure digital, data and analytics delivery supports measurable outcomes, including improved customer experience, operational efficiency, service quality, risk management and revenue enablement.

• Strengthen data governance through clear data ownership, data quality, secure data use, regulatory compliance and alignment to Group data standards.

• Ensure AI and automation initiatives are responsibly governed, risk-assessed, appropriately prioritized and aligned to business value, regulatory expectations and Group standards.

• Partner with business leaders to identify high-impact digital, data, AI and analytics use cases and convert them into practical delivery roadmaps.

Transformation Delivery & Business Enablement

• Lead the delivery of priority technology and business transformation initiatives.

• Drive automation, process improvement and customer experience enhancement through technology.

• Partner with business leaders to identify transformation opportunities and convert them into clear delivery roadmaps.

• Ensure transformation initiatives deliver measurable benefits, including efficiency, service quality, risk reduction and revenue enablement.

• Embed change adoption through effective stakeholder engagement, communication and implementation support and post-implementation benefits tracking.

Service Operations & Vendor Management

• Ensure reliable IT service delivery across: Infrastructure, applications, end-user services, vendor-delivered services and platforms.

• Manage local vendor relationships and performance in line with, agreed service levels, contractual obligations, risk requirements, and Group service governance expectations.

• Engage effectively with Group Technology & Operations Governance Lead for escalations, service performance, incidents and operational and alignment.

Leadership & Capability Development

• Build and lead the Botswana technology team that can deliver stable operations, transformation priorities and digital, data and AI outcomes.

• Set clear performance expectations and ensure accountability for delivery, service quality, risk management, stakeholder engagement and commercial discipline.

• Develop team capability across technology leadership, service delivery, transformation delivery, digital, data, AI, vendor management, risk management and business partnering.

• Building succession, talent depth and sustainable local capability in line with business needs and Group technology direction.

• Balancing internal capability with vendors and partners to ensure the function has the right skills, capacity and cost structure.

EXPERIENCE

• Minimum of 10–15 years’ experience in IT, with at least 5–8 years in a senior leadership or executive role. Senior IT leadership experience in financial services or regulated industries is strongly preferred.

• Proven experience leading transformation, technology operations and digital and data initiatives, vendor-managed environments and technology risk management.

• Strong commercial acumen, with experience in technology investment prioritization, budget ownership, cost optimization, business case development and benefits realization.

• Experience working with executive teams and senior stakeholders to align technology decisions with business strategy.

• Strong understanding of multi-business environments, including Life Insurance, General insurance, Asset Management, Banking, or other regulated financial services.

QUALIFICATIONS

• Relevant degree in IT, Computer Science, Information Systems, Engineering, Business or a related field.

• Master’s degree (e.g., MBA, MSc in IT, or related discipline) is strongly preferred.

• Enterprise architecture literacy certification, cybersecurity and cloud platform fluency certification, cloud professional-level certification, transformation delivery credentials and track record. Certifications such as TOGAF, CISM, CISSP, PMP, PRINCE2, SAFe, PROSCI, ACMP, AWS or Azure are strongly preferred.

 

Skills

Action Planning, Adaptive Thinking, Asset Management, Banking, Change Management, Current State Assessment, Customer Value Management, Executing Plans, General Insurance, Life Insurance, Negotiation, Oral Communications, Policy Development, Presenting Solutions, Professional Presentation, Strategic Planning

Competencies

Business Insight

Cultivates Innovation

Drives Results

Ensures Accountability

Manages Complexity

Nimble Learning

Optimizes Work Processes

Strategic Mindset

Education

Closing Date

18 July 2026 , 23:59

The Old Mutual Story!