Team: Business Operations
Reports to: Business Operations Lead
Location: New York City
In-office: 3 days per week (Tuesday, Wednesday, Thursday)
About Axial
Axial's mission is to unleash the power of private capital markets for entrepreneurs - and we’re doing so by pioneering an online platform that is transforming American small business M&A.
Founded in 2009, Axial is an NYC-based financial technology platform that serves over 10,000 private market M&A participants, including private equity firms, corporate acquirers, boutique investment banks, and business owners looking to sell their companies.
In 2025, Axial powered the exit efforts of about half of the U.S. small and mid-sized business (SMB) M&A market - companies doing between $5M and $100M revenue - by facilitating 3,000,000+ buyer <> seller platform connections across 12,500+ deals.
We're a lean, high-conviction team building category-defining products for a market that moves quickly and trusts carefully. That context shapes everything about how we work.
Overview
We are seeking a GTM Engineer to build and maintain the workflows, automations, and internal tools that enable Axial's go-to-market teams to operate more effectively.
This is an early-to-mid-career technical operations role for someone who enjoys building, learns quickly, and is ready to independently own clearly scoped projects from requirements through rollout. Working closely with the Business Operations Lead and Business Operations teammates, you will translate recurring GTM needs into reliable technical solutions.
You will spend much of your time working in tools such as n8n, Zapier, Clay, and Claude Code while integrating with platforms including Salesforce, HubSpot, Outreach, Gong, and other internal applications. Your work will include building systems that generate and prioritize target account lists, enrich prospect and member data, improve routing and qualification, support campaign execution, and reduce repetitive work across GTM.
This role is best suited for a technically curious operator who wants to deepen their expertise in automation, GTM systems, internal tools, and AI-enabled workflows. You should take pride in building reliable solutions, communicating clearly, and continuously improving how teams operate.
Responsibilities
- GTM Workflow Automation: Build and maintain workflows using n8n, Zapier, Clay, Google Apps Script, and related tools. Translate recurring GTM needs into reliable automations that improve targeting, enrichment, routing, qualification, campaign execution, and operational consistency.
- GTM Systems & Integrations: Configure workflows, build integrations, and support data processes across Salesforce, HubSpot, Outreach, Gong, and related platforms. Improve how data is captured, structured, enriched, and moved while troubleshooting issues and helping maintain system reliability.
- Workflow Reliability & Maintenance: Monitor automations, troubleshoot issues, perform quality assurance, document solutions, and improve workflow performance and maintainability. Help keep the tools and processes the team relies on accurate and dependable.
- AI-Enabled Workflows & Internal Tools: Use LLMs and AI-assisted development tools such as Claude Code to build workflow enhancements, internal applications, copilots, and business utilities. Configure supporting context, test outputs, identify edge cases, and incorporate user feedback.
- Project Ownership & Partnership: Independently own clearly scoped projects from requirements through implementation, testing, rollout, documentation, and ongoing improvement. Partner with Business Operations and GTM stakeholders to gather requirements, communicate progress, and surface blockers early.
Qualifications
- Experience: 1-4 years of experience building technical solutions within Business Operations, RevOps, Sales Operations, GTM Systems, Automation, Implementation, Software Engineering, or a similar role.
- Interested in this work and have more experience? Explore our AI & Automation Manager role, designed for candidates with 5-8 years of experience and broader ownership across AI strategy, advanced automation, and internal tools.
- Tool Experience: Hands-on experience building workflows or automations using tools such as n8n, Zapier, Clay, Make, Google Apps Script, or comparable platforms. Experience working in one or more GTM systems such as Salesforce, HubSpot, Outreach, or Gong.
- GTM & Data Fluency: Familiarity with how GTM teams use data and systems to support targeting, prospecting, qualification, campaigns, and reporting. Strong attention to data quality and operational accuracy.
- Technical Aptitude: Comfortable working with structured data, APIs, webhooks, and integrations. Experience with JavaScript, Python, SQL, Apps Script, or AI-assisted development tools is a plus, but not required.
- Builder Mentality & Learning Agility: Enjoys building, experimenting, and solving operational problems through technology. Learns new tools quickly, demonstrates initiative, and has a bias toward shipping practical solutions.
- Ownership & Execution: Able to independently manage well-defined projects through implementation, testing, rollout, documentation, and continuous improvement while maintaining a high standard of quality.
- Communication & Collaboration: Clear communicator who gathers requirements effectively, asks thoughtful questions, surfaces blockers early, and works well with both technical and non-technical teammates.
Working in Business Operations
Business Operations Team
Work alongside the VP of Operations, Business Operations Lead, and Business Operations teammates to translate GTM and operational challenges into practical technical solutions. The team has a highly collaborative, hands-on ethos. We consistently carve out time to invest in technical upskilling and regularly conduct AI and automation hackathons where we scope problems, prototype solutions, and learn from one another. You will contribute your building capacity while developing deeper expertise across AI, automation, and GTM systems.
Cross-Functional Stakeholders
Partner with leaders and teams across Product, Marketing, and GTM to understand workflows, identify high-impact opportunities, and deliver AI-powered solutions that improve business outcomes.
Working at Axial
We are a small and tight-knit team (currently 60 employees), and you’ll have the opportunity to have a direct impact on company growth. We have a modern, well-equipped office in Manhattan on 30th and Park. The atmosphere is collegial, the office is open and inviting, and full of accommodations (kitchen, snacks, coffee, relaxing spaces, games, and an upright piano). We work hard together, but also like to have fun together, and often enjoy company events like trivia, game nights, and our annual Axialite Day.
At Axial, you will also enjoy:
- Working with a great team of smart, motivated people
- Robust medical, dental, and vision insurance, paid for by Axial at nearly 100%
- 401k program
- Flexible vacation policy
- Paid Parental Leave Policy
- Monthly Health & Wellness stipend
- Pre-tax commuter program
Below are the values we subscribe to as a company
- Obsess Over Member Trust: Your daily choices reflect your awareness that we facilitate vital life-altering transactions. You take this responsibility seriously and it’s top of mind.
- Expect and Deliver Excellence: You demonstrate consistency so that your colleagues feel confident partnering and relying on you. You demonstrate a personal commitment to continuous improvement.
- Communication Matters: You are concise and articulate in your communication, external or internal. You listen well and genuinely.
- Invent and Simplify: You are open-minded, looking for great new ideas that can elevate and even transform the member experience. You find novel ways to simplify complex status quos.
- Be an Owner: You think about the long-term effects of your decisions. You invest real time in building relationships with your colleagues.
Below are the traits we look for and actively cultivate in every Axialite
- Humility: We seek truth, not credit, and learn from anyone.
- Positivity: We bring energy, optimism, and belief, even when it is hard.
- Grit: We show up, follow through, and push beyond the first draft.
- Discernment: We choose wisely, prioritize sharply, and ask better questions.
- Accountability: We take full responsibility for our work and results.
