Guest Services Personal Shopper

Guest Services Personal Shopper

Key Responsibilities:

• Monitor and manage the office purchasing system, ensuring orders are placed and discounts are negotiated where possible.
• Establish and maintain relationships with store staff and managers to improve sourcing efficiency.
• Source items directly from stores to expedite order fulfilment, particularly for urgent client requests.
• Ensure timely and accurate receipt of orders in good condition.
• Keep up to date with market trends, discontinued and unavailable items.
• Build and maintain relationships with suppliers and internal stakeholders.
• Optimise bulk purchases for cost-effectiveness.
• Track and resolve outstanding orders, including searching for items in less accessible shops.
• Maintain a log of stores that stock frequently purchased items.
• Receive deliveries, verify their accuracy, and organise safe packaging and shipping.
• Coordinate the safe packing and shipment of items, including handling hazardous materials as necessary.
• Assist in planning and purchasing for specific client needs, such as birthday parties and events.
• Perform administrative duties related to procurement, inc. accurate invoice processing and stock control.
• Provide cover for colleagues during absences.
• Maintain a clean and organised workspace, performing general administrative tasks as needed.
• Any tasks or responsibilities as requested by management within the scope of the position.

Knowledge and Skills:

• Strong procurement and purchasing experience.
• Proficient in Microsoft Office applications.
• Experience in office administration with a high level of attention to detail.
• Analytical approach to work.
• Possession of a full, clean UK driving licence.