Hazie's - Full Service Restaurant Manager - Flex Year Round - Full Time

Steamboat- Ski Town, U.S.A. ®  is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities. 

• Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees*
• Discounted skiing and riding for friends and family of eligible employees*
• Vacation and Sick Time policies for eligible employees* to rest, relax and recharge
• Generous discounts on outdoor gear, apparel, rental cars, etc.
• Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
• Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
• 401(k) plan with generous company match
• Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
• Paid parental leave of up to 6 weeks for eligible employees*
• Free regional bus pass 

*Click HERE for more information on our employee benefits! 

For information on Steamboat Ski & Resort Corporation’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at https://www.steamboat.com/doinggood.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Do you have previous Food & Beverage management experience? Does the thought of working at the top of a world-class ski mountain with Rocky Mountain views excite you? We are looking for a few exceptional service-minded people to join our team as a Restaurant Manager. Successful candidates will have at least two (2) years of supervisory and operations experience in a casual dining atmosphere, must be proficient in Microsoft Word, Excel, and Outlook and be able to ski or snowboard at an intermediate level.

See below for a list of our venues.

HAZIE’S RESTAURANT MANAGER:  Located at the top of the gondola, Thunderhead Lodge offers exquisite views of the Yampa Valley and is home to Hazie’s, our flagship fine dining restaurant. Successful candidates will have a formal college education in hospitality or at least two (2) years of fine dining operations and management experience with a thorough understanding of wine and beverage service.  Administrative duties require proficiency in Microsoft Office applications and intermediate skier ability is required. 

Detailed job description, including responsibilities, work performed, tools or equipment used, etc.:

• Oversee all phases of outlet operations; understand and ensure compliance with all company policies & procedures and regulatory requirements
• Oversee all HR issues for FOH staff
• Oversee all staffing/scheduling requirements for outlet
• Create weekly labor/revenue forecasts
• Manage all staff payroll procedures
• Maintain all beverage levels and manage ordering
• Implement training program of service standards for all FOH servers
• Implement training program for all beverage servers
• Perform inventory of all alcohol products
• Closely monitor guests dining experience
• Maintain a strong presence on the floor
• Develop and implement creative strategies to increase revenues and average checks
• Maintain impeccable cleanliness standards
• Develop daily shift meetings and strategies
• Closely monitor opening and closing procedures
• Hire, train and motivate front of house service team
• Inspect buffet for full attractive product and quality
• Make table visits to solicit guest feedback & recognize patronage
• Know and enforce policies and procedures
• Reconcile daily sales, compile reports, receipts and cash deposit
• Monitor and document job performance of service staff
• Participate in weekly manager meetings
• Ensure understanding and compliance with all company policies and procedures as well as any regulatory requirements
• Other duties, as assigned

Minimum skills, experience, education and ability required for this job:

• High School diploma or GED
• One year of casual service dining room supervision experience required
• Must have Microsoft Office proficiency to include Excel, Word and Outlook
• Must have good administrative and organizational skills
• Thorough understanding of restaurant operations and management techniques
• Computer literacy including POS system competency and Time Keeping competency, preferred
• Financial responsibility, including able to read and understand budgets and P&L statements, preferred
• Adhere to all safety policies
• Problem solving in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates and co-workers
• Be a consistent role model for company’s Service Excellence standards 

Physical Requirements:

• Must be minimum 18 years of age
• Works in all areas of building, office, indoors with long periods of standing, walking, occasional lifting
• Must be lift 35 lbs and push and pull heavy items on a cart
• This position may include working around heat and cold in the kitchen
• Must communicate clearly in English, both written and verbal
• Must have a valid driver's license and meet insurability standards

Miscellaneous information:

• This is a salary, exempt position and is not subject to overtime pay
• Position requires working weekends and holidays as needed
• Resume required with online application
• All Steamboat Ski & Resort Corporation employees are required to follow adapting COVID policies and guidelines.

The base salary range below represents the low and high end of the Steamboat Ski & Resort Corporation salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Steamboat area base salary: $65,000 - $70.000 per year

Steamboat Ski & Resort Corporation is an Equal Opportunity Employer