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Los Angeles, California, United States
Onsite
Intro is growing our team of amazing people who are on a mission to give everyone access to anyone, empowering each other to create a better world. Intro started in 2022 by first building a tool for the world’s top founders and experts, enabling their audiences from all over the world to be able to access them, jump on a live video call, and get personalized advice. We were (and still are) grateful to see that it was an INSTANT hit.
Today, we have over 20k five star ⭐️⭐️⭐️⭐️⭐️ reviews, and the founders of Reddit, Zillow, Sweetgreen, DryBar, and 1k+ more all became partners, as well as advocates of our product, company, and mission. We then launched a marketplace, chat, subscriptions, and more, each leading to faster growth.
We’re just getting started — the Intro of tomorrow will look very different than the Intro of today. In fact, we’re confident that Intro will become the go-to network for access, knowledge, and…(we can’t say the last part just yet), all over the world.
If you’re interested in joining an amazing company that is growing (fast), loved by its users, and deeply cares about quality, we’d love to meet you.
Hey everyone! it’s Raad, CEO at Intro 👋
Our team is world-class. It’s the best team I’ve ever worked with because everyone here is (1) a good person who cares about the mission (2) they’re functionally great at their craft, and (3) they help each other out! It’s a very no-drama type of place which is what happens when everyone is really good at what they do.
In their past careers, people on our team helped create or build major products like QuickBooks Online, Uber Eats, Calm, and more. We love working on BIG problems for a LOT of people and believe that Intro will be the most impactful yet.
As the Head of Brand Design, you will be the architect of Intro's visual universe. This is a high-impact leadership role that requires a "player-coach" mentality. You will set the global creative vision while remaining deeply "in the tools" to execute handcrafted, premium design work at a high-volume output.
Own the Visual Identity: Define and evolve the Intro brand aesthetic across every touchpoint – ensuring it feels striking, elevated, and authoritative.
Creative Excellence: Push our brand expression forward with exceptional taste, craft, and a high bar for visual excellence.
High-Volume Execution: Lead the hands-on creation of stellar assets for paid ads, organic social, lifecycle marketing, blog, and web. You have the ability to produce assets, but can also work with contractors or other members of the team to accelerate your efforts.
Social Storytelling: Develop striking visual formats for organic social that turn expert knowledge into scroll-stopping experiences – blending premium typography, motion, and AI-assisted art to build a cult-following.
Performance Creative: Drive a high-output engine of engaging visual formats that push the boundaries of performance marketing; you will constantly iterate on thumb-stopping creative that converts while maintaining brand integrity.
Systems Thinking: Build and maintain a world-class brand system to allow for rapid, high-quality scaling.
AI-Native Workflow: Actively use and experiment with AI design and automation tools to accelerate ideation and production. You must be someone who is open and eager to use AI to transform the creative process.
Product/UX Flex: Apply your aesthetic lens to landing pages and other extensions of product, ensuring the user experience matches the premium promise of the brand.
Collaboration: Work with the CEO and founding team to translate business goals into visual stories, collaborating with a network of contractors, creators, and world-class experts.
You have a book of work that demonstrates exceptional craft at a premium level. We do not care about where you worked before, but your talent and drive must be 10x.
You Are a Master Crafter: You are happiest when designing or being creative. You believe no detail is too small.
You Are Customer Obsessed: You care less about what other designers think, and more about providing an incredible experience for the people who are experiencing the brand every day.
You Are Tech-Obsessed: You have a deep curiosity for current tech and are already integrating AI (Claude, Gemini, Midjourney, etc.) into your professional workflow.
You Move Fast: You thrive in a startup environment where speed and output are the norms. You love the fact that you’re not working on a pixel, but instead you’re owning the whole creative vision.
You Are a Multi-Hyphenate: You possess the versatility to move seamlessly between typography, colors, photography, video, and AI-generated art. Whether designing a complex email system or premium paid ad, you have the range to master whatever tool—and format—is required to advance the brand.
8+ years of experience in brand design or art direction, with a focus on premium brands (Caveat: if you’re exceptional, we do not care about résumé pedigree)
Mastery of Figma and Adobe Creative Suite
Expertise in AI design tools as a core part of your creative process
A portfolio that demonstrates elevated visual storytelling
Powerful bonuses:
Experience with video: editing, VFX, motion graphics
UX skills: product design, prototyping, coding
Comp: $165,000 – $210,000
Equity: Options incentive in a venture-backed startup.
Benefits: Full medical/dental/vision coverage, unlimited PTO.
Incredible office
Team trips, meals, etc.
We’re backed by Andreessen Horowitz (A16Z), 776, Alexis Ohanian (founder of Reddit), Tiffany Haddish, Kevin Durant, and a group of world-class investors.
Impress the customer
Be successful as a company
Be creative, inventive, and scrappy
Keep it simple and execute
Take a moment to understand others
Feedback should make us stronger, not weaker
Ideas are important. Execution is 10x more important.
Stay grateful
On your first day, we’ll do a few exercises to help you identify your life goals. We’ll ask questions like “what do you imagine your life looking like if you achieved all of your goals” and “why are those goals important to you?” Once we identify these, they become our goals and we will work together to help make them a reality.
Next, we’ll ask you about things that matter to you in the short term. These could be things like a gym membership, meditation classes, or an allowance to attend concerts. It’s an open ended exercise and we’ll come up with a perks package that makes you feel valued. Please note, we cannot yet buy you a ticket on a SpaceX rocket. It’s been asked!
Finally, here are the things you’ll definitely get: competitive salary, equity (you become an owner of the business), health insurance, apple equipment, company trips and events, allowances, flexible vacation days, flexible sick days, recharge days, and more.
Note: Certain aspects of compensation, benefits, and the onboarding process may not apply to contract and part-time roles.
