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Boston, Massachusetts, United States
Onsite
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
Make comp the reason people choose us — and the reason they stay
Compensation, as most companies run it, is a compliance function wearing a strategy costume: annual surveys, static bands, spreadsheets nobody trusts, and comp conversations nobody feels equipped to have.
We're hiring a Head of Comp to make sure how we compensate people actually works for the business. Not a once-a-year cycle everyone dreads, but a strategic lever. This role is central to how we compete for talent and how we reward the people already here.
You'll write the playbook for how we think about comp, from the ground up. That means questioning the assumptions baked into how we level roles and price the market today, deciding what's worth carrying forward and what gets rebuilt, and setting a standard nobody's set here before. The specifics are yours to define — the bar is this: a philosophy that scales as we grow, and gives people a real reason to stay.
Equity is the comp lever most companies manage least well. You'll own the multi-year equity model — refresh grants, dilution, burn rate against plan — so the business can see three years out, not just this cycle. That means partnering with Finance and the exec team on what's sustainable, catching burn rate problems before they become board-level surprises, and building a model that holds up when Leadership and Finance asks the hard questions.
Comp gets called in when things are hard: a top performer with a competing offer in hand, a manager pushing back on a leveling decision they don't agree with, a reorg that leaves two people doing the same job at different comp. You'll be the person business leaders call in those moments — someone who can have the tough conversation directly, defuse a tense situation without dodging the real issue, and bring a creative solution instead of just citing policy. That same instinct is also what makes our comp story a recruiting asset: partnering with Talent Acquisition so comp clarity shows up in job posts, offer conversations, and how we talk about pay transparency publicly.
Comp still runs on spreadsheets and manual survey cuts more than almost any other People function. Your job is to change that: define the requirements for market data ingestion, pay equity analysis, and manage self-serve tools, and push the automation forward instead of waiting for someone else to build it. That's what frees you and the team to spend time on the judgment calls that actually need a human, not pulling the same data every cycle.
Real jobs don't stay inside three pillars. Here's what else lands on your desk:
Non-negotiables:
Strong signals:
None of this is about prettier band charts. It's about giving our leaders a comp structure they can trust, giving our people a reason to believe we compensate fairly, and making every offer count. Let's build it!
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
