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Cymru / Wales, United Kingdom
Hybrid
Job description
Job Title: Head of Digital Delivery & Business Analysis
Band: 6
Salary: £72,771 - £82,959
Available Locations
Liverpool, Newport, Norwich or Birmingham.
The following locations listed below are restricted to contracted GCA staff already based in one of these offices:
London, Bristol, Manchester or York.
External applicants are not eligible for these sites. If you select one of these locations as an external applicant your application will, unfortunately, be withdrawn.
Contract Type: Permanent
Hours: Full Time
Closing Date: 3rd December 2026
Interview Date(s): W/C 4th January 2027 subject to change, Please note psychometric testing to be completed between 11th and 22nd December 2026
Watch our Webinar on the above link and gain valuable insight into GCA and our recruitment processes.
Are you ready to lead digital delivery that makes a real difference across the public sector? Join the Government Commercial Agency (GCA) and help shape how we deliver modern, innovative and user-centred digital services. As Head of Digital Delivery & Business Analysis, you'll lead two critical professional functions, strengthen our digital capabilities and help deliver the products and services that support public sector procurement across the UK. Bring your leadership, expertise and ambition to GCA – and help shape the future of digital delivery.
Job Summary
As Head of Digital Delivery & Business Analysis, you will provide strategic leadership across two professional functions within GCA's Digital & Data Services directorate, leading approximately 45 permanent and contracted professionals. Reporting into senior DDS leadership, you will build professional capability, foster an inclusive, high-performing culture and embed Government Digital and Data standards. You will oversee delivery performance across digital products, platforms and services, including major commercial frameworks supporting billions in public sector procurement. Working across multidisciplinary teams, you will strengthen delivery assurance, manage strategic risks and dependencies, and drive continuous improvement to deliver measurable outcomes for GCA and its customers.
Key Accountabilities:
Essential Criteria (to be assessed at application stage):
Success Profiles (to be assessed at interview):
Behaviours
Technical
(A link to the Civil Service Success Profiles Framework is provided below)
Assessment
Shortlisted candidates will complete Alternative Leadership Assessments. These assessments are not pass/fail; instead, they provide insights to help the panel explore specific areas during your interview. For more information, read the gatenby sanderson assessment types.
Valuing our people:
Want to make a difference? Find out more about the rewarding work that we do in our candidate pack.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact recruitment@gca.gov.uk
Working flexibly, delivering outcomes
GCA operates a smarter working model that balances flexibility with collaboration. Successful candidates are expected to spend at least 26 days per quarter (approximately 2 days per week, pro-rata) at their contracted office, another GCA site, or off-site for meetings. For the remainder of the time, you may work from home or another suitable location that meets business needs.
Artificial Intelligence
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Selection Process
The lead success profile for this role is Leadership. Psychometric testing will be completed between the 11th and 22nd December, this timeframe is unable to changed.
A reserve list may be held for up to 12 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Should you be placed on a reserve list and want to be removed please contact recruitment@gca.gov.uk.
Please note that as part of this recruitment process, if you are unsuccessful at the interview stage but are close to the benchmark score you may be considered for and offered a role at a lower pay band within the same job family.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
Complaints Procedure
Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles details of which can be found at https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/
If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact recruitment@crowncommercial.gov.uk in the first instance.
If you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at info@csc.gov.uk
Internal candidates should apply using their Workday account. Please use the careers hub for your application.
