Head of Health Systems Strategy

Reporting to the SVP, the Head of Health Systems Strategy will build and own Spring Health's health systems function from the ground up. This role is focused on two high-priority growth bets: driving provider-led patient referrals from health systems and provider groups, and building a supply-side revenue model for higher levels of care. This is a full-time, hybrid role based in New York City, with an expectation to be in the office 2-3 days per week at our 60 Madison Avenue location. Candidates must be based in the NYC metro area or able to relocate within 90 days of their start date.

What you’ll do:

• Develop and execute a dual top-down / bottom-up strategy to drive referral volume from health systems and provider groups across enterprise and field channels.
• Lead enterprise sales into health systems, aligning on value-based care incentives, leakage prevention, complexity coding, and quality metrics such as HEDIS/Star ratings.
• Build and manage a geography-based field sales team for direct physician outreach, modeled on a pharma rep approach.
• Drive EHR integration (e.g., Epic) to embed Spring Health and Alma into clinical workflows — the proven unlock for referral volume at scale.
• Develop multi-channel referral mechanisms including community-based, self-referral, and provider-gated pathways.
• Build the strategy and partnerships to monetize referrals to higher levels of care facilities, including residential, rehab, and detox.
• Create a paid referral channel leveraging Spring Health and Alma patient volume with initial facility partners.
• Partner with Product and R&D to build the technology infrastructure for the referral marketplace.

What success looks like:

• Growth in provider referral volume from health system and provider group partnerships, with measurable quarter-over-quarter improvement.
• Enterprise health system partnerships signed, activated, and generating referral volume within the first 12 months.
• Field sales team fully built, hired, and ramped with clear per-rep productivity metrics within 6 months.
• Supply-side revenue channel launched with initial facility partners and measurable revenue within the first year.
• EHR integration deployed and generating measurable referral lift in at least one health system partner.

What you’ll bring: 

• Deep expertise in health system operations, incentives, and decision-making — including revenue centers, value-based care, and behavioral health.
• Demonstrated experience building and executing enterprise sales motions into health systems.
• Track record of building and managing field sales teams from the ground up.
• Working knowledge of EHR integrations and clinical workflow embedding (e.g., Epic, Cerner).
• Familiarity with the behavioral health landscape across the continuum of care, from outpatient through higher levels of care.
• Comfort operating with high autonomy, strategic creativity, and direct access to executive leadership.

Nice to have:

• Experience in corp dev, partnerships, or strategy roles within health tech.
• Experience with B2B2C business models.
• Familiarity with the mental health or behavioral health benefits space.

The target base salary range for this position is $188,000 - $216,000 and is part of a competitive total rewards package including, annual bonus, stock options, and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.