Head of Human Resources

Accountabilities:

• Own full-cycle talent acquisition, including hiring-manager intake, job descriptions, sourcing, screening, structured interviews, scorecards, references, offers, and candidate communication for leadership and other roles.
• Lead onboarding and ensure every new employee has clear responsibilities, a 90-day plan, and the necessary tools and access from day one.
• Manage employment and contractor agreements while maintaining compliance with Quebec employment standards, French-language requirements, privacy regulations including Law 25, CNESST requirements, and worker classification rules.
• Own the HRIS as the system of record, including employee data, workflows, documentation, reporting, policies, and the employee handbook.
• Administer group insurance, RRSP matching, leaves, offboarding, and sensitive employee matters with discretion and care.
• Run quarterly performance conversations, annual reviews, GWC, and the People Analyzer process while coaching managers on effective performance management.
• Maintain clear role definitions, accountability structures, seat descriptions, and expectations across the organization.
• Build development paths for high-performing employees and manage performance issues and exits fairly, respectfully, and in compliance with applicable requirements.
• Own compensation philosophy, salary bands, benchmarking, annual reviews, promotions, and compensation adjustments based on scope and measurable outcomes.
• Support leadership and Finance with equity and profit-sharing design and administration, as well as benefits renewals.
• Lead employee engagement and eNPS initiatives, translating feedback into actionable plans for the leadership team.
• Develop remote-team rituals, recognition programs, onboarding experiences, offsites, and other initiatives that strengthen connection and culture.
• Reinforce organizational values through internal communication, manager coaching, and practical people-focused decision-making.
• Identify opportunities to automate administrative HR processes and use AI to improve efficiency and allow greater focus on employee experience.

Requirements:

• 6+ years of experience in HR or People Operations, including experience leading HR within a Quebec-based organization of approximately 20 to 100 employees.
• Deep and current knowledge of Quebec employment law, CNESST requirements, privacy obligations, French-language requirements, and employee-versus-contractor classification.
• Proven full-cycle recruiting experience, particularly for senior and leadership positions.
• Hands-on experience managing and configuring an HRIS, with BambooHR experience strongly preferred.
• Experience developing compensation bands, conducting market benchmarking, and managing structured performance and compensation review cycles.
• Fluency in both French and English, written and spoken, is required.
• Experience working within EOS or a similar organizational operating system; familiarity with GWC and the People Analyzer is a strong advantage.
• Practical, direct, discreet, and empathetic approach to handling sensitive employee matters, difficult conversations, documentation, and organizational challenges.
• Strong organizational skills and attention to detail, with the ability to balance strategic planning and hands-on execution.
• Comfortable working independently in a remote-first environment and partnering effectively with senior leaders.
• AI-oriented mindset with the ability to automate administrative workflows and use technology to improve HR operations.
• CRHA membership, experience managing mixed employee/freelancer workforces, and previous remote-first team experience are considered additional advantages.

Benefits:

• Remote-first work environment.
• 4 weeks of vacation.
• 5 personal/sick days.
• Group insurance.
• RRSP matching of up to $5,000.
• $500 annual health and wellness flexible allowance.
• Opportunities to shape the HR function and people infrastructure of a growing organization.
• Direct participation in leadership-level decisions around talent, performance, compensation, and culture.
• Opportunity to build and strengthen people practices within a remote-first team.