This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Head of IT DX Strategy & Management Services based in the United States.
In this senior leadership role, you will shape the IT strategy, governance, and digital transformation roadmap for a global diagnostics organization operating at the forefront of medical technology. You will drive strategic planning, investment prioritization, and operating model transformation to ensure technology initiatives deliver measurable business value. Working closely with executive leadership and cross-functional stakeholders, you will align IT capabilities with long-term organizational objectives while promoting innovation, scalability, and operational excellence. You will lead a global team of professionals, oversee performance management, and ensure effective governance, risk management, and resource allocation. This role offers the opportunity to influence enterprise-wide decisions, strengthen global IT operations, and accelerate digital innovation in a highly regulated healthcare environment. It is ideally suited to an experienced technology leader who combines strategic vision, strong business acumen, and a passion for developing high-performing international teams.
- Define IT strategy and governance: Own and execute the diagnostics IT strategy, establish governance frameworks, and ensure that technology initiatives align with business priorities and enterprise-wide objectives.
- Drive portfolio prioritization: Lead investment decisions, manage competing priorities across IT domains, and balance business demand, resource capacity, and transformation goals.
- Develop long-term technology roadmaps: Establish strategic plans that support scalability, operational resilience, future readiness, and sustainable business growth.
- Lead digital transformation: Drive the evolution of the IT operating model, including organizational design, governance structures, portfolio management, and the execution of large-scale transformation programs.
- Promote innovation and agility: Evaluate emerging technologies and their business applications while fostering a culture of continuous improvement, experimentation, and adaptability.
- Oversee IT management services: Lead global management functions, including project management office (PMO) activities, governance, communications, and quality management, to improve operational performance and organizational alignment.
- Establish performance management frameworks: Define key performance indicators (KPIs), reporting mechanisms, and executive dashboards to monitor IT performance, transformation progress, and business outcomes.
- Coordinate strategic IT programs: Lead internal initiatives related to workforce planning, agile transformation, operational excellence, and risk management.
- Partner with executive stakeholders: Advise and influence senior leadership on IT strategy, investment priorities, transformation decisions, and organizational development.
- Manage vendors and external partnerships: Build productive relationships with technology providers and strategic partners to maximize value, strengthen service delivery, and support innovation.
- Build and develop global teams: Define role profiles, competencies, and career development pathways while coaching, mentoring, and managing the performance of direct reports and extended teams.
- Oversee budgets and resources: Establish resource allocation and financial planning frameworks, prioritize investments, monitor spending, and ensure adherence to approved budgets.
- Ensure risk and regulatory compliance: Maintain strong governance practices across risk management, cybersecurity oversight, service quality, and applicable international regulatory requirements.
- Represent the IT organization: Participate in strategic leadership meetings and internal or external forums, communicating priorities, progress, risks, and opportunities effectively.
Requirements:
- Education: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field is required. A master's degree, MBA, MSc in IT Management, or equivalent advanced qualification is preferred.
- Senior leadership experience: Approximately 10–15 or more years of progressive IT leadership experience, including at least five years in a strategic leadership, senior management, or head of IT/technology position.
- IT strategy and transformation: Demonstrated success in defining and implementing enterprise IT or digital strategies, developing technology roadmaps, and leading complex organizational transformation initiatives.
- IT service management expertise: Strong knowledge of IT service management (ITSM), operational excellence, and service management frameworks such as ITIL.
- Governance, risk, and compliance: Experience establishing IT governance structures, managing enterprise risks, overseeing cybersecurity considerations, and ensuring compliance with relevant policies and regulations.
- Digital technology expertise: Understanding of emerging technologies and experience leading transformation initiatives involving cloud platforms, digital solutions, automation, or other enterprise technology capabilities.
- Global leadership experience: Proven ability to build, lead, and develop high-performing international teams, manage geographically distributed organizations, and foster collaboration across cultures and business functions.
- Financial and resource management: Strong experience in budget planning, investment prioritization, resource allocation, vendor management, and financial performance oversight.
- Strategic and business acumen: Ability to translate complex business objectives into actionable technology strategies, evaluate trade-offs, and connect IT investments to measurable business outcomes.
- Executive stakeholder management: Excellent interpersonal, negotiation, and communication skills, with the ability to influence senior executives and build trusted relationships across technical and non-technical teams.
- Change management and organizational development: Experience leading cultural and operational change, promoting continuous learning, and supporting teams through complex transformation programs.
- Decision-making and problem-solving: Strong analytical capabilities, sound judgment, and the ability to make effective decisions in complex, high-impact situations.
- Industry knowledge: Familiarity with the medical technology (MedTech), diagnostics, healthcare, or another highly regulated industry is an advantage.
- Personal attributes: A forward-thinking, collaborative, and results-oriented leadership style, combined with integrity, adaptability, accountability, and a commitment to continuous improvement.
Benefits:
- Competitive annual base salary: Approximately $244,000–$335,500 USD, with final compensation determined by geographic location, skills, education, experience, and other relevant qualifications.
- Remote work flexibility: Remote working arrangement, subject to the position's location and applicable employment requirements.
- Healthcare coverage: Medical, dental, and vision insurance.
- Retirement benefits: Access to a 401(k) retirement savings plan.
- Insurance protection: Life insurance, short-term disability insurance, and long-term disability insurance.
- Paid time off: Paid vacation and other applicable paid leave benefits.
- Paid sick leave: Sick and safe time benefits, subject to applicable policies and eligibility requirements.
- Transportation benefits: Paid parking or public transportation benefits, where applicable.
- Professional growth: Opportunities to lead global initiatives, influence enterprise strategy, and advance digital transformation within the medical technology sector.
- Inclusive work environment: A culture that values diversity, collaboration, individual contributions, and professional development.
- Accessibility and accommodations: Reasonable accommodations throughout the recruitment process and during employment for qualified individuals with disabilities.
