Head of Marketing Product Delivery

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

The Commercial Digital Services Value Pool, within Haleon's Digital & Technology function, represents a multi-year enterprise transformation agenda aimed at unlocking £250m+ in commercial value through over £100m of targeted digital investment. The portfolio is split across two divisions, commercial excellence and marketing transformation.

The Marketing portfolio represents a significant strategic investment in the digital transformation of Haleon's global marketing capabilities. The portfolio spans three interconnected areas that collectively enable Haleon to create, deliver, optimise and measure world-class marketing experiences at scale:

• Marketing Enablement, focused on building the capabilities, processes, governance, content operations and operating models required to scale modern digital marketing globally, including Content as a Service (CaaS), content automation, workflow optimisation and marketing capability enablement.
• Digital Experience Platforms & Execution, encompassing the delivery of consumer-facing digital experiences, including global websites, content management platforms, personalisation capabilities, digital experience technologies and associated platform services that drive customer engagement across channels and markets.
• A&P Effectiveness, focused on enabling more effective marketing investment decisions through improved planning, measurement, optimisation and performance management, ensuring marketing spend is directed towards the activities that generate the greatest commercial impact and return on investment.

By combining marketing technology, digital experience platforms, advanced analytics and modern operating models, the portfolio is designed to improve marketing effectiveness, accelerate content delivery, enhance consumer engagement and maximise the value generated from Haleon's marketing investments.

About The Role

The Head of Marketing Product Delivery is a high-profile and critical leadership role within the Commercial Digital Services organisation. Working alongside Product and Engineering leaders, the role is accountable for orchestrating the successful delivery of a complex global portfolio of marketing technology, digital experience and data-driven initiatives, ensuring strategic investments are executed effectively and delivered with quality, predictability and control.

The role combines portfolio leadership, delivery excellence, stakeholder alignment and execution management to achieve enterprise transformation outcomes across Marketing Enablement, Digital Experience Execution and A&P Effectiveness. The role holder will act as a trusted partner to senior business and technology stakeholders, providing strategic leadership across a broad portfolio of initiatives while creating the governance, transparency and delivery discipline required to execute at scale.

The role will provide, maintain and continuously evolve delivery management capabilities to ensure the successful and coordinated execution of complex programmes spanning business, product, technology, experience, content, commercial and data teams. Delivery will be achieved through a combination of direct leadership and influence across cross-functional teams, strategic partners and third-party vendors, ensuring dependencies are actively managed and outcomes are consistently achieved.

As a senior leader within the Commercial Digital Services Value Pool, the role holder will be accountable for fostering a high-performance culture, enabling effective decision making, resolving complex delivery challenges and ensuring delivery teams remain focused on successful execution. Teams may comprise a blend of internal resources and strategic partners, with programmes often spanning multiple geographies, functions and markets.

Role Responsibilities

1. Strategic Leadership

• Develop and implement a comprehensive delivery strategy aligned with business objectives, product roadmaps and enterprise transformation priorities.

• Partner with Product and Engineering leaders to translate strategic ambitions into executable delivery plans.

• Identify opportunities for innovation, simplification and continuous improvement across delivery practices.

• Act as a trusted advisor to senior business and technology leaders on delivery strategy, investment decisions and execution risks.

2. Team Leadership & Capability Development

• Lead, mentor and develop a high-performing team of programme leaders, project managers and delivery specialists.

• Foster a culture of collaboration, accountability, transparency and continuous improvement.

• Build delivery capability across internal teams and strategic partners, ensuring consistent application of best practices.

• Create an environment that enables teams to perform at pace while maintaining quality and governance standards.

3. Portfolio & Delivery Oversight

• Oversee the planning, execution and delivery of multiple complex programmes and product initiatives across the Marketing portfolio, including Marketing Enablement, Digital Experience Platforms and A&P Effectiveness.
• Lead and develop a team of Delivery Leads responsible for Experience Enablement, Experience Execution and A&P Effectiveness delivery outcomes.
• Ensure delivery commitments are achieved on time, within budget and to agreed quality standards.
• Coordinate cross-functional delivery activities across Product, Engineering, Experience Design, Data & Analytics, Marketing, Deployment & Adoption and market teams.
• Actively manage programme interdependencies, resource constraints and critical path activities across the wider Commercial Digital Services ecosystem.
• Facilitate rapid issue resolution where delivery challenges arise, mobilising the appropriate stakeholders and ensuring accountability for outcomes.
• Ensure alignment between product roadmaps, engineering capacity, deployment plans and value realisation objectives.

4. Stakeholder Engagement

• Collaborate with senior Marketing leaders, Product teams, Engineering teams, Experience Design teams, Data teams and markets to ensure alignment on priorities and outcomes.
• Build and maintain trusted relationships with key stakeholders across Digital & Technology, Customer Growth, Compliance, Legal, Regulatory and external strategic partners.
• Influence decision-making across organisational boundaries to drive alignment and remove obstacles to delivery.
• Represent the Marketing portfolio across senior governance, steering and investment forums.

Skills / Experience

Required

• Experience in programme delivery, portfolio leadership, digital transformation or technology delivery roles within consumer healthcare, FMCG, pharmaceuticals or similarly complex industries.
• Proven track record leading large-scale global digital, marketing technology, customer experience or enterprise transformation programmes.
• Demonstrated experience managing complex cross-functional teams and significant multi-year investment portfolios.
• Experience partnering with Product, Engineering and Marketing leadership within modern product-centric organisations.
• Experience delivering marketing technology platforms, digital experience solutions, content operations transformation or commercial analytics capabilities.

Preferred

• Strong understanding of marketing technology ecosystems, digital experience platforms, personalisation capabilities, content operations and marketing effectiveness measurement.
• Experience operating within product-led and agile delivery environments.
• Experience leading complex website, experience platform or customer engagement transformations across multiple geographies.
• Exceptional leadership, coaching and people development skills.
• Strong commercial acumen with experience managing significant investment portfolios and value realisation programmes.
• Excellent stakeholder management and influencing capabilities at executive level.
• Outstanding analytical, problem-solving and decision-making abilities.
• Strong communication skills with the ability to simplify complexity and drive alignment across diverse stakeholder groups.
• Experience leading globally distributed teams and strategic vendor partnerships.

 Job Posting End Date

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.