Head of Procurement Policy, Process, Data & SRM

Location: UK (with occasional travel)
 

Arriva is a leading European passenger transport partner, operating in 11 countries and delivering more than 1.5 billion passenger journeys each year. With 35,000 colleagues and a heritage dating back to 1938, Arriva is focused on growth, innovation and sustainability, supported by I Squared Capital since 2024.

We are seeking a highly capable and forward-thinking Head of Procurement Policy, Process, Data & SRM to play a pivotal role in shaping and enabling procurement excellence across the Group.

The Role

This is a strategic leadership opportunity where you will design, embed and continuously improve the procurement operating environment across Arriva.

You will be responsible for driving consistency, governance and data-led decision-making across procurement, ensuring teams are equipped with the right frameworks, processes, tools and insights to deliver value at scale.

Key Responsibilities

• Define and maintain the Group Procurement Policy framework, ensuring robust governance, compliance and audit readiness
• Own and optimise end-to-end procurement processes (Source-to-Contract, Purchase-to-Pay, contract lifecycle management)
• Lead the procurement data and analytics strategy, delivering clear insights on spend, savings, supplier performance and risk
• Develop and manage the Supplier Relationship Management (SRM) framework, including segmentation, governance and performance tracking
• Strengthen the procurement control environment, including risk management, compliance and reporting
• Partner with IT and Finance to optimise systems, tools and digital solutions across procurement
• Drive continuous improvement and automation, simplifying processes while maintaining strong controls
• Build capability across procurement teams through training, guidance and best practice tools

About You

You will be a driven and detail-oriented leader with strong experience in procurement operations, governance or transformation within complex organisations.

You will bring:

• Deep understanding of procurement policy, governance and end-to-end processes
• Expertise in data, analytics and reporting, with the ability to turn insight into action
• Experience designing and embedding SRM frameworks and structured programmes
• Strong focus on risk, compliance and audit readiness
• Proven ability to influence stakeholders across a matrix or federated environment
• Experience working with procurement systems and tools (ERP, e-sourcing, analytics platforms)
• Excellent communication and organisational skills, with a continuous improvement mindset

Why Join Arriva?

This is an opportunity to shape how procurement operates at a Group level. You will play a key role in driving consistency, efficiency and insight, enabling the function to deliver greater value and impact.

Closing Date

Friday 3rd July 2026