Head of Product

About the Role

We are a design-led, customer-first organization. Product and Design sit together as one team by intention: we believe the best products come from deeply understanding customer problems and obsessing over the experience of solving them, not from shipping features. If you believe craft, customer empathy, and speed can coexist, you'll feel at home here.

We're hiring a senior product leader to partner directly with our Chief Product & Design Officer and our CEO in shaping where Northbeam goes next. This is one of the most senior product roles in the company: you will own the company roadmap, lead our most important product initiatives from concept through execution, and manage a small team of exceptionally senior product managers (Principal level and above).

To be clear about what this role is: it is a player-coach role where the “player” part comes first. Management is a part of the job but execution is paramount. You will personally drive major projects: writing the specs, sitting with customers, working through complex problems with engineering and data science, sweating the details with design, and pushing releases over the line. We move fast, and we're looking for someone who generates momentum rather than waits for it.

This is VP-level role here.

What You'll Do

• Own the company roadmap. Synthesize customer needs, market dynamics, data science capabilities, and company strategy into a clear, prioritized roadmap, and be accountable for delivering it.
• Lead flagship initiatives end-to-end. Take our most ambitious product bets from ambiguous concept to shipped, adopted product. You are the driver: framing the problem, aligning the team, making the calls, and unblocking execution daily.
• Work directly with customers. Spend real time with the brands and agencies who use Northbeam, through calls, onsites, and betas, to understand their measurement problems firsthand and translate that understanding into product decisions.
• Drive AI into the core of the product. Champion how AI reshapes marketing measurement, from agentic analysis and natural-language insights to model-driven recommendations, and ship AI capabilities that create real customer value, not demos.
• Manage and elevate a small team of very senior PMs. Set a high bar, give sharp feedback, and create the conditions for Principal+ PMs to do the best work of their careers. This is a coaching role, not a layer.
• Partner deeply with Design. We're a design-led org. You'll work shoulder-to-shoulder with design leadership to ensure everything we ship is not just powerful but genuinely great to use.
• Own product quality. Define and run the user acceptance testing process for everything we ship. You set the quality bar, decide when something is ready for customers, and make sure the team catches problems before customers do.
• Run rigorous product development sprints. Set the processes for how we build: scoping MVPs, rigorously prioritizing stories, defining roll-out plans, and testing before launch. Run the sprints yourself for the initiatives you lead, and hold the team to the same operating rhythm.
• Equip our go-to-market teams. Own the relationship with Product Marketing, Sales, and Customer Success: arm them with playbooks, help shape client messaging, provide release details, and jump in to troubleshoot when issues come up.
• Collaborate across the company. Work closely with Engineering, Data Science, Sales, and Customer Success to align the organization behind the roadmap and keep execution honest.

What We're Looking For

• 10+ years in product management, with senior leadership experience at a B2B SaaS company; you've operated at Director level or above and managed senior PMs.
• Experience working in marketing measurement, attribution, adtech or martech. Experience working within eCommerce could work if you know how marketing attribution works, including MTA, MMM, incrementality, pixel and server-side tracking, platform APIs, and privacy constraints, and you can hold your own with both data scientists and performance marketers.
• A track record on data-heavy products. You've shipped products built on large-scale data pipelines, analytics, or ML models, and you're comfortable making product decisions that involve statistical nuance and data quality tradeoffs.
• Demonstrated experience building with AI. You've shipped AI-powered product capabilities (LLM features, agents, ML-driven workflows) and have a strong, practical point of view on where AI creates durable value.
• A driver's mentality. You default to action, push relentlessly toward solutions, and thrive in a fast-paced environment where the roadmap moves in weeks, not quarters. Ambiguity energizes you.
• A hands-on builder. You'd rather write the doc, run the customer call, and dig into the data yourself than delegate the interesting problems. You lead projects, not just people.
• A first-principles problem solver. You break down hard, messy problems, form a hypothesis, and test your way to answers.
• Customer obsession. You build conviction from direct customer contact, not secondhand summaries, and you enjoy working directly with clients to understand and deliver on their needs.
• Experience partnering closely with design. You've worked shoulder-to-shoulder with designers and design leadership, and you believe great product experiences are built with design, not handed off to it.
• BS degree required; an engineering, computer science, or data science background is strongly preferred.

Location

This role is based in San Francisco, with three days a week in our office and flexibility on which days work for your schedule. Our co-founders (CEO and CTO), VP of Data Science, VP and Director of Engineering, and Chief Product & Design Officer are all Bay Area-based, and you'll get to work closely with them in person. For a role this senior, that access matters.

Nice to Have

• Experience at an analytics company
• Experience working in or selling to ecommerce / DTC and performance marketing teams