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Greater London, England, United Kingdom
Hybrid
Thoughtworks is a global technology consultancy that integrates design, engineering and AI to drive digital innovation. We are over 10,000 people strong across 47 offices in 18 countries. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology and culture as the differentiator.
Thoughtworks.com is one of our most important customer-facing products, helping clients discover our expertise, explore evidence of our impact and take the next step with us. It also helps job seekers explore opportunities and gives search engines and AI assistants an accurate, trusted understanding of who we are and what we do.
Today, fragmented ownership across Marketing limits our ability to deliver connected customer journeys, maintain consistent quality and continuously improve performance.
We’re looking for a Head of Product Design to change that. You’ll lead Thoughtworks.com as a digital product, translating our go-to-market and employer brand strategies into seamless experiences for customers, job seekers and AI agents. You’ll own the website strategy, roadmap, customer journeys, publishing model and content and design quality. You'll also shape experiences across connected channels, including email through Knak and events through Splash, while influencing the internal workflows that drive quality, consistency and speed.
This is a hands-on, player-coach role for someone who can think strategically and deliver at every level, from defining roadmaps and improving customer journeys to refining copy, reviewing designs, interpreting performance data and making launch decisions.
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
At Thoughtworks, we use AI tools to support our recruitment team with administrative tasks such as drafting communications, scheduling interviews and writing job descriptions.
Crucially, our AI tools do not screen, assess, rank or make hiring decisions. Every application is reviewed by our team and all selection decisions are made exclusively by our interviewers and hiring managers.
We are committed to fairness and responsible AI. We actively manage our AI systems by testing, monitoring for biased outcomes and implementing mitigation measures. We hold our third-party vendors to these same high standards through a rigorous governance process. For additional information, please see our full Thoughtworks AI Policy for Recruitment.
Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.
