Ready for a challenge?
Then Just Eat Takeaway.com might be the place for you. We’re a leading global online delivery platform, and our vision is to empower everyday convenience.
Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this role
As Head of Product for the Merchant Investment Platform (MIP), you will own the product vision, strategy, and roadmap for the platform that enables partners to invest in promotions — from self-service campaign creation, enabling our sales organization, to transparent performance reporting for our partners. You will connect partner value to customer and JET value, building the measurement and experimentation foundations that prove incremental impact. This role reports to the Director of Promotions Product and can be based in Amsterdam or London.
These are some of the key components to the position:
- Define and drive the MIP product vision and strategy, building a platform that serves SMBs, chains, franchises, and internal account managers — from self-service promotion setup to JET-optimised co-funded campaigns.
- Establish and own the incrementality measurement framework for partner investment — including partner-level ROI, CPiO (incremental cost per incremental order), and product-market-fit indicators — in close partnership with Data & Analytics and Finance.
- Make experimentation the default across MIP products, building a structured test-and-learn roadmap with dedicated holdouts and clear decision rules for order-cost trade-offs.
- Shape and deliver the co-funding product strategy so that partner-funded participation creates a visible, measurable customer benefit — moving beyond cost-sharing toward genuine incremental value for partners and JET.
- Build a transparent partner reporting experience in Partner Hub, surfacing incremental orders, ROAS/CPiO, and JET-funded contribution with projected scenarios — enabling commercial teams to demonstrate campaign value and drive opt-in and retention.
- Lead, grow, and develop the MIP product team, fostering a culture of ownership, analytical rigor, and collaboration across Product, Tech, Data, Commercial, and Finance.
- Partner with Commercial and Country Leadership to define the partner-channel strategy — understanding how different partner types engage today and where to invest to scale self-service and managed promotion journeys.
- Connect MIP KPIs and OKRs to JET's incremental-orders and EBITDA metrics, ensuring that efficiency gains are reinvested in growth and that partner- and platform-level incrementality are pursued together with trade-offs made explicit.
What will you bring to the team?
- 8+ years Proven experience leading product strategy and delivery for B2B or partner-facing platforms in a marketplace, e-commerce, or fintech environment, with accountability for measurable business outcomes.
- Strong analytical mindset with the ability to define meaningful incrementality metrics, design and interpret experiments, and work with Data & Analytics to establish causal impact — not just attribution.
- Track record of building product-market-fit measurement with leading indicators, moving teams from lagging retention metrics toward actionable, real-time insight.
- Demonstrated ability to influence senior leadership and drive alignment across Product, Tech, Commercial, Data, and Finance without direct authority, balancing global scale with local market nuance.
- Experience designing investment or ROI-driven products where transparency, reporting, and partner trust are central to adoption and retention.
- Bias for ownership and speed — moving from insight to committed action with urgency, and scaling what works while stopping what doesn't.
- Excellent communication skills with the ability to simplify complex trade-offs — funding mechanics, incrementality, and partner value — for diverse audiences from C-level to commercial teams to partners themselves.
At JET, this is how we play
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side.
At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again.
Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.
Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else are we delivering?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.
Are you ready to join the team? Apply now!
