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Boston, Massachusetts, United States
Onsite
We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don't just want you to work here. We want you to grow and thrive here.
Well, we're growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.
This is not a role for someone who runs a single account in a silo. It's for a hands-on retail leader who owns relationships, owns the numbers, and owns the outcome — someone who can walk into a buyer meeting and drive a joint business plan, then walk into an internal review and defend the P&L behind it.
This is as much a build role as it is a run role. There’s real upside in this channel, and unlocking it will take a leader who’s willing to get into the details - sharpening the account strategy, tightening execution, and building the operating rhythm that gets us there - while also setting the multi-year direction. You’ll need to move fluidly between big-picture strategy and hands-on, in-the-weeds work.
As Head of Retail, you will own SimpliSafe's retail channel: the partner relationships, the P&L, the account plans, and the strategic direction of where we take this channel next. You'll deepen and expand the relationships we already have across big-box, mass and club, and online retail — and you'll bring new products to market through those doors while driving sell-through and growing our share of the category. You'll set the marketing and promotional strategy that gets our products off the shelf and into homes.
You'll lead a team of account managers and specialists and you'll partner closely with Product, Marketing, Finance, and Supply Chain to make retail a bigger, faster-growing engine for the business.
Retail accounts and relationships. You own SimpliSafe's retail partnerships across big-box (e.g., Best Buy), mass and club (e.g., Costco, Walmart, Target), and online retail (e.g., Amazon). You'll be the senior relationship owner — building trust with buyers and merchandising teams, running joint business planning, and turning existing accounts into deeper, longer-term partnerships while opening up new ones.
Channel P&L. You own the retail P&L. You'll build and manage account plans against clear targets for revenue, margin, and share, and you'll be accountable for the numbers — knowing what's working, what isn't, and what the best next move is.
Sell-through and category share. You'll drive sell-through at the shelf and grow SimpliSafe's share of the home security category. That means the right assortment, the right placement, the right price, and the right promotional support in every account.
New product introductions. You'll bring new products to market through the retail channel — partnering with Product and Marketing to land launches, secure distribution and shelf space, and set launches up to win from day one.
Marketing and promotional strategy. You own the marketing and promotional strategy for the channel. You'll build promotional calendars in partnership with our retail accounts and internal Marketing team, plan and manage trade spend, and measure what actually moves the numbers.
Team leadership. You'll lead, mentor, and grow a team of account managers, channel specialists, and analysts. You'll create an environment where accountability and transparency are the baseline, and where each person owns their accounts and their numbers.
The target annual base pay range for this role is $201,200 - $268,200.
This target annual base pay range represents our good-faith estimate of what we expect to pay for this role. We use a market-based compensation approach to set our target annual base pay ranges and make adjustments annually. We carefully tailor individual compensation packages, including base pay, taking into consideration employees' job-related skills, experience, qualifications, work location, and other relevant business factors.
Beyond base pay, we offer a Total Rewards package that may include participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits. More details can be found here.
We're committed to fair and equitable pay practices, as well as pay transparency. We regularly review our programs to ensure they remain competitive and aligned with our values.
We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.
