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Nairobi, Kenya
Onsite
Mogo Kenya is a CBK - licensed lender that started operations in Kenya in 2019. Since then, we have disbursed 40B KES across Kenya, and this year celebrated financing 500,000+ smartphones across East Africa. We are a fast-growing and ambitious organization, sitting within the Eleving Group, a global fintech operating consumer lending across 17 countries. In East Africa, Mogo provides asset-backed products to underserved customers across Kenya, Uganda, Tanzania, and Zambia.
Our vehicle financing business - covering motorbike (boda-boda) financing and car logbook loans - is one of our largest asset-backed product lines, delivered through a national sales network. We are looking for a Head of Sales / Commercial Operations Manager to lead the operational engine behind it.
The Head of Sales – Mobility Business leads the commercial and sales engine behind Mogo Kenya's vehicle financing portfolio, spanning both motorbike (boda-boda) financing and car logbook loans. The role owns sales performance, network growth, and operational execution across a national network of 90+ branches, translating commercial strategy into disciplined, scalable execution that delivers volume, asset quality, and profitability.
The role leads a large, geographically distributed sales organization — branch and field sales teams, dealer and agent partnerships, sales support, logistics, and inventory — and holds full accountability for commercial outcomes and operational performance across the network.
Key deliverables (core mandate)
Own the sales strategy and commercial performance of the vehicle financing business across both motorbike (boda-boda) financing and car logbook loans.
Lead, motivate, and develop a large distributed sales force across 90+ branches, setting clear targets, accountability structures, and performance standards.
Drive sales volume, conversion, and portfolio growth across the network while maintaining asset quality and disciplined underwriting at point of sale.
Build and manage partnerships with dealers, agents, and ecosystem partners to grow origination channels and extend market reach.
Work closely with Business Analysts and IT teams to implement and continuously improve automated sales and operational processes within the proprietary ERP system.
Own and execute branch network expansion across Kenya, identifying new locations and scaling the point-of-sale footprint based on data and operational readiness.
Monitor, analyze, and interpret commercial results, making timely, data-driven decisions to drive sales performance and operational efficiency.
Operations, inventory & risk
Oversee day-to-day sales operations, logistics, and inventory management across the branch network to ensure stock availability and efficient asset flow.
Own the sales operations governance framework, ensuring compliance, control effectiveness, and risk discipline across the sales value chain.
Manage commercial and credit risk at the point of sale, balancing growth velocity with portfolio quality and risk appetite.
Set standards for asset maintenance, valuation, recovery, and resale to optimize unit economics and drive repossession turnaround and recovery outcomes.
Performance, capability & cross-functional leadership
Own sales enablement and readiness, ensuring onboarding, training, and performance standards support sustained productivity across branches.
Own the sales performance framework, including targets, KPIs, dashboards, forecasting, and executive reporting.
Partner with IT, Product, Risk, and Marketing to scale automation, improve data quality, and align execution with commercial priorities.
Experience & leadership
Bachelor’s degree in Business Administration, Marketing, Operations, Engineering, or a related field.
6+ years’ experience in sales, commercial operations, distribution, or asset-backed businesses, with at least 3 years leading large or distributed sales teams.
Experience operating in high-growth, high-complexity environments with large, geographically distributed sales networks.
Proven track record of delivering sales targets and growing market share across a multi-branch or multi-channel network.
Commercial & analytical capability
Strong commercial acumen with a clear understanding of how sales execution drives revenue, margin, and capital efficiency.
Advanced analytical and decision-making capability; comfortable working with data, trade-offs, and ambiguity.
Strong working knowledge of ERP systems and sales performance reporting.
A results-oriented bonus system.
Housing allowance and periodic flights back to the home country.
Relocation support (flights, visas).
Health insurance.
