Health Education Manager, Immunology

Accountabilities

In this role, you will oversee the strategic planning, development, implementation, and evaluation of health education initiatives for the immunology portfolio. Your main responsibilities will include:

• Conduct national needs assessments with healthcare professionals to identify educational gaps and opportunities across dermatology, gastroenterology, and rheumatology.

• Collaborate with cross-functional colleagues to develop strategic health education plans aligned with identified learning needs and broader portfolio priorities.

• Design and implement innovative educational strategies and learning solutions aimed at improving healthcare professionals' knowledge, attitudes, skills, and clinical practices.

• Establish measurable objectives and key performance indicators to evaluate the impact of educational initiatives on standards of care and patient outcomes.

• Manage education program timelines, scope, budgets, and resources, ensuring cost-effective planning and successful execution.

• Develop and implement digital engagement strategies using relevant tools and channels to strengthen interactions with healthcare professionals.

• Oversee the review and quality assurance of educational materials, ensuring compliance with established educational standards and quality benchmarks.

• Ensure all health education initiatives adhere to applicable ethical, accreditation, and regulatory requirements, including Innovative Medicines Canada guidelines, National Accreditation Standards, Canadian Medical Association requirements, and internal policies.

• Build and maintain strong relationships with internal stakeholders, including brand teams and in-field teams, to ensure coordinated and high-quality program delivery.

• Develop partnerships with external stakeholders, including healthcare professionals, professional associations, and vendors, to create relevant and high-quality educational content.

• Collect and analyze program data to assess effectiveness, identify insights, and continuously improve evidence-based educational solutions.

• Communicate program progress, deliverables, outcomes, and insights clearly to stakeholders through written reports and presentations.

• Maintain up-to-date knowledge of therapeutic developments and changes in the healthcare environment to inform educational strategy and execution.

• Demonstrate continuous professional development and contribute thought leadership in health education.

Requirements

The ideal candidate combines a strong scientific or healthcare background with expertise in health education, strategic program management, and stakeholder engagement. The following qualifications and skills are expected:

• Bachelor's degree in a scientific discipline or healthcare-related field.

• Certification in Certified Health Executive (CHE) or an equivalent qualification.

• Relevant education and/or experience in health education and adult learning principles is a strong asset.

• Knowledge of the Canadian healthcare environment, including national health education systems, accreditation bodies, and relevant standards, is an advantage.

• Experience in dermatology, gastroenterology, and/or rheumatology is a strong asset.

• Advanced English proficiency is essential, including the ability to communicate effectively with English-speaking colleagues and clients across Canada.

• Bilingual proficiency in English and French is a strong asset.

• Excellent cross-functional collaboration and stakeholder management skills, with the ability to influence and align diverse stakeholders around educational objectives.

• Strong interpersonal, presentation, written, and verbal communication skills.

• Proactive and collaborative approach, with the ability to engage effectively with individuals and groups.

• Excellent organizational and administrative skills, including the ability to work independently and manage multiple projects simultaneously.

• Proven ability to perform effectively in fast-paced environments, prioritize competing demands, and make sound decisions.

• Strong strategic thinking and analytical capabilities to support the planning, implementation, and evaluation of educational programs.

• Proficiency in Microsoft Office applications, including Outlook, PowerPoint, Excel, and Word.

• Confidence using a variety of digital tools and systems to manage daily activities.

• Experience with digital engagement strategies and tools, including the ability to connect with healthcare professionals across digital channels, is a strong asset.

Benefits

• Remote work arrangement in Canada.

• Opportunity to lead national health education initiatives across key immunology therapeutic areas.

• Meaningful contribution to healthcare professional development and improved patient outcomes.

• Collaboration with multidisciplinary teams and external healthcare stakeholders.

• Exposure to strategic educational program design, digital engagement, and evidence-based learning solutions.

• Opportunities for continuous professional development and thought leadership.

• Inclusive and collaborative working environment committed to innovation, integrity, and professional growth.