Health Project Officer

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

JOB OVERVIEW

The Health Project Officer will support the implementation of health project activities, with a focus on coordination, documentation, training support, and liaison with local stakeholders. The role will contribute to strengthening the capacity of local health systems through administrative and operational support, ensuring timely reporting, effective communication, and organized delivery of training and program activities..

KEY RESPONSIBILITIES

• Support implementation of project activities in line with workplans and timelines
• Coordinate with local health facilities, authorities, and partners on routine operational matters
• Provide administrative and logistical support for trainings and capacity-building activities for healthcare workers
• Support preparation of project documentation, reports, and donor updates
• Maintain tracking tools for activities, trainings, and performance indicators (incl. CDP-related tracking if applicable)
• Assist in organizing workflows for MHPSS and health service delivery teams (coordination, not supervision)
• Support communication between field teams and management to ensure information flow and issue escalation
• Contribute to quality assurance of documentation and reporting
• Perform other tasks as assigned by Health Manager

Concerning all client-facing staff:

•         Information sharing - Regularly share and discuss timely, accurate and relevant information in local languages with communities about: - access and eligibility to service, -expected staff behaviors and code of conduct, - community feedback, safeguarding mechanism and how to use them .

•         Facilitating participation - Identify and provide communities with opportunities to participate in and guide programs – from assessment and design through to monitoring and evaluation. Talk with communities about how they would like to be involved in decision-making and discuss with management how this can be facilitated.

•         Feedback collection and reporting - Establish or promote the formal feedback mechanism – aligned with organizational best practice – to capture, monitor, respond to and act on feedback and complaints from communities.

For people managers:

• Foster ongoing learning, honest dialogue, and reflection at team level to strengthen safeguarding, wellbeing and duty of care, and to promote IRC values and adherence to IRC policies.
• Lead by example and support IRC’s commitment to taking all necessary preventive measures and creating an environment where people feel safe and can report misconduct.

For FMT and ESMT members:

• Model accountability and commitment to safeguarding all staff, partners, clients and others the IRC works with to build a culture of prevention of safeguarding violations in our workplace and our programs.
• Model accountability and commitment to wellbeing of all staff, partners, clients and others, the IRC works with to build a culture of duty of care in our workplace and our programs.

JOB REQUIREMENTS

Education:

• Bachelor’s degree, desirably in health-related discipline.

Experience:

• At least 2 years of post-qualification work experience in a relevant field is required.
• Previous experience in health programs and NGO experience are preferred.

Demonstrated Skills and Competencies:

• The ability to handle multiple tasks simultaneously in a fast-paced environment, set priorities, and meet deadlines.
• Ability to synthesize complex information and communicate it effectively to diverse audiences.
• English - written communication skills preferred.
• Strong attention to detail, organizational. and time management skills.
• Willingness and ability to travel independently domestically.
• Computer proficiency in Windows environment (Microsoft Word, Excel).

REPORTING STRUCTURE AND TEAM COLLABORATION

- Reports to the Health Manager (line reporting) and the Primary Healthcare Senior Manager (technical reporting).

- Works closely with other members of the health team and supply chain.

WORK ENVIRONMENT AND OTHER RELEVANT INFORMATION

• This role requires full-time work in the office or hybrid type of work is possible after probation period
• Applicants must have a home or alternate workspace so they can effectively complete their work during regularly scheduled work hours.
• Exempt from overtime
• Sometimes work on weekends may be required
• Work in the matrix organization
• Fast pace of working, multitasking and stressful work
• The organization cares about staff and provides flexible working options (start early-finish early, start later-finish later, remote work)

Staff can ask for accommodation in the workplace. Specific requests can be discussed with HR.

IRC employees are eligible to the following benefits:

• Competitive salary
• Purposeful job and development opportunities

• English classes and unlimited online training courses
• Life Insurance
• Medical insurance for staff and family members
• Free psychological support to employees and their family members
• 30 calendar days of annual vacation with flexibility beyond the legally set minimum requirements
• Up to 10 days of paid medical leave

Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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