Richmond, Virginia, United States
Onsite
Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.
About the role
The Holistic Experience Transformation Scientist is responsible for shaping and delivering differentiated product experience strategies across the wellness portfolio, with a focus on vitamins & Minerals (VMS) and Digestive Health (DH). This role ensures that product forms, sensory attributes, and consumption experiences enhance perceived efficacy, credibility, and consumer satisfaction, bridging the gap between functional performance and consumer belief.
Role Responsibilities
Develop and pre-develop a strategic catalogue of product forms, flavors, textures, and mouthing experiences that step-change perceived efficacy and credibility in VMS and elevate organoleptic performance in Digestive Health.
Identify and drive future-facing experience opportunities across formats and delivery systems to enable differentiation and innovation
Translate consumer, sensory, and experiential insights into differentiated experience platforms that drive compliance, repeat use, and loyalty.
Close the gap between functional efficacy and consumer belief through superior product experience design.
Act as a global experience partner to Centrum and Operating Unit (OU) Brand Development Scientists, ensuring alignment between product experience and brand promise.
Ensure product experiences consistently deliver the intended concept, positioning, and consumer expectations.
Build and implement experience design principles and benchmarks that are scalable, reusable, and adaptable across markets and formats.
Influence upstream concept development by embedding experience as a core driver of credibility and efficacy, not just a downstream optimization step
Additional Responsibilities
Business Expertise - Should be aware of the competitive and regulatory landscape for devices and diagnostics, and how to apply that knowledge when assessing new product opportunities and claims. Should have an external network of regulatory experts in devices.
Why you?
Basic Qualifications:
Bachelor’s or master’s degree in Food Science, Sensory Science, Consumer Science, Pharmaceutical Sciences, or related field.
Minimum 2+ years experience in product experience, sensory science, or formulation development within FMCG, CPG or consumer health industries.
Deep understanding of organoleptic properties, sensory evaluation, and consumer behavior related to product usage.
Proven experience translating consumer insights into product innovation and differentiated experiences.
Preferred Qualifications:
Experience working with ingestible innovation.
Experience working in global, matrixed organizations and influencing cross-functional teams.
Proven experience with global experience working on at least 2 projects with differentiated experience.
Strong understanding of wellness categories such as multivitamins, supplements, or digestive health products is preferred.
Demonstrated ability to drive innovation pipelines and create scalable platforms across markets.
Strong communication, stakeholder management, and project leadership skills.
Location: This position is based in Richmond, VA with in-office requirements.
Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program. This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave. On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family. We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering.
Equal Opportunities
Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.
During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.
The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.
If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please contact us by sending an email to HR.AmericasSC-CS@haleon.com. Please include the following in your email:
Use subject line: ‘Haleon Careers: Job Accommodation Request’
Your Name and contact information
Requisition ID and Job Title you are interested in
Location of Requisition (city/state or province/country)
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Please note: Resumes, CVs, or other requests outside of accommodation support submitted to this email box will not be accepted.
The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.
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