It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Number of Openings: 1
Hiring Priority: Active Hiring
The DCX Client Services - Home-Based Assistant Sales Project Manager will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client.
The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having a strong attention to detail, ability to work well with co-workers, and a desire to learn new work skills.
REQUIRED CORE COMPETENCIES
- Highly proficient communicator in both spoken and written English
- Well-structured and well organized
- Possesses strong multi-tasking and prioritization skill sets
- Extremely detail-oriented
- Have a proven history of meeting deadlines
WHAT YOU WILL DO
Support Customer Projects from Start to Finish
- Assist with coordinating customer projects throughout the sales and fulfillment lifecycle.
- Help ensure project milestones, deliverables, and timelines remain on track.
- Participate in customer meetings, document key action items, and support follow-up activities.
- Provide responsive and professional communication to customers, vendors, and internal stakeholders.
- Escalate risks, delays, or issues when appropriate to ensure smooth project execution.
Assist with Quoting and Order Management
- Support the preparation and revision of customer quotes.
- Coordinate vendor pricing requests and track RFQs.
- Assist with purchase order processing and order tracking.
- Verify product availability, lead times, and pricing information before customer submission.
- Maintain organized records of quotes, orders, and project documentation.
Coordinate with Vendors and Suppliers
- Communicate with vendors regarding pricing, product specifications, availability, and delivery schedules.
- Follow up on open orders and proactively monitor fulfillment status.
- Assist in resolving vendor-related issues that may impact customer timelines.
- Maintain documentation related to project requirements, product information, and customer standards.
Maintain CRM and Project Documentation
- Keep customer, quote, and project information updated in Method CRM.
- Support reporting efforts by tracking project activity, order status, and customer updates.
- Help maintain accurate records and ensure visibility across stakeholders.
- Contribute ideas that improve team processes and operational efficiency.
WHAT WE LOOK FOR
- Education: College degree in Marketing, Business Administration, or any related field.
- Experience: 1–3 years of experience in project coordination, sales support, operations, logistics, customer success, or a related field.
- Highly organized and able to multitask and oversee several projects simultaneously.
- Relevant training and/or certifications as an Assistant Project Manager.
- Language Proficiency: Strong verbal, written, and English communication skills.
- Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hour
- Technical Skills: Experience in data center infrastructure, telecommunications, low-voltage systems, IT hardware, construction supply, or related industries.
- Experience with Method CRM, Microsoft Office (Excel, Outlook, Teams), SharePoint and Slack
- Industry Specific Software/Knowledge:
- Exposure to quoting, procurement, fulfillment, or vendor management processes.
- Familiarity with Bills of Materials (BOMs), RFQs, purchase orders, or supply chain coordination.
- Experience supporting customer-facing projects in a product-based environment.
Role Details
- Salary Range: 48,000
- Work Shift: 8:00 AM - 5:00 PM PST (USA)
- Job Type: Full-time
- Workdays: Monday through Friday (USA)
- #DCXWorkFromHome Set-up
BENEFITS OF WORKING WITH US
- Industry-leading salary packages
- Permanent work-from-home setup
- Company equipment provided
- Government Mandated Benefits Employer Share
- Internet stipends upon regularization
- HMO Coverage upon regularization (with an option to enroll as early as Day 1)
- PTO credits and service incentive leaves
- Major spring and winter company live events
- Monthly employee appreciation virtual events
- Company-provided career skills training courses
- A company culture focused on your personal and professional growth
About DCX
DCX is a leading BPO that supports growth minded small and medium sized businesses in the United States. If you're interested in working with some of the fastest growing companies in the USA, we're excited to have you apply!
To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.
To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.
We look forward to receiving your application and getting to know you better!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
