It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Number of Openings: 1
Immediate Hiring Opportunity
The DCX Senior Accountant – Billing and Collections will work as a full-time employee for a growing business based in the United States. You will supervise the billing and collections team and oversee end-to-end billing and collections operations, serving as the review and approval point for customer invoices, contracts, and accounts. You will be accountable for the accuracy, completeness, and timeliness of your team's output, and for the monthly reporting that depends on it. You will be responsible for closely following the instructions and processes outlined by the company.
REQUIRED CORE COMPETENCIES
- Organization & Time Management: Organizes tasks and manages time to meet deadlines and hold others accountable to them.
- Attention to Detail & Accuracy: Maintains high accuracy when reviewing financial records and documentation.
- Analytical & Problem-Solving Skills: Uses sound judgment to review and approve others' work, identifying issues and solutions.
- Accounting Knowledge: Applies strong knowledge of accounting regulations and procedures.
- Communication: Communicates clearly and effectively, verbally and in writing.
- Leadership & Team Development: Coaches, delegates, and gives constructive feedback.
- Confidentiality & Accountability: Handles confidential customer, financial, and personnel information with discretion.
WHAT YOU WILL DO
Team Supervision
- Assign tasks, set priorities, and manage workload distribution, ensuring coverage during absences and peak periods
- Review invoices, payment postings, notices, and reconciliations for accuracy; monitor performance against deadlines
- Train, onboard, and coach team members, providing regular feedback
- Maintain process documentation and standard operating procedures
- Escalate unresolved issues, resourcing needs, and process risks to management
Billing Operations
- Oversee the monthly billing cycle, including invoice processing, adjustments, credits, and new account setup
- Review and approve invoices, contracts, and amendments for accurate billing terms, rates, and schedules
- Ensure monthly invoices and Customer Invoice Attachments (CIAs) are sent accurately and on schedule
- Investigate and resolve billing discrepancies (rates, quantities, service descriptions)
- Coordinate with Sales, Customer Service, and Operations to validate billable services and invoice accuracy
Collections Operations
- Oversee accurate, timely payment recording, including failed payments, overpayments, and refunds
- Review and approve past-due and suspension notices per policy and contract terms
- Monitor accounts flagged for suspension; escalate at-risk accounts to management
- Manage the accounting inbox and serve as escalation point for complex billing/collection disputes
Reporting
- Prepare monthly commissions and client reporting for group-of-company accounts
- Prepare sales and deferred revenue computations for revenue recognition
- Identify uncollectible accounts and recommend write-offs/allowance adjustments
- Analyze AR aging reports; report collection risks and trends to management
- Support month-end close by reconciling AR subledger to the general ledger and ensuring proper cutoff
Process and Controls
- Improve billing and collections processes to strengthen controls, reduce disputes, and boost efficiency
- Perform other billing, collections, reporting, and supervisory duties as needed
WHAT WE LOOK FOR
- Education: Bachelor’s degree in Accounting, Finance, or any related field.
- Experience: 5 years of Accounts Receivable, Billing, and Collections experience, including at least 2 years in a supervisory or team lead capacity
- Working knowledge of revenue recognition and deferred revenue concepts
- Language Proficiency: Strong verbal, written, and English communication skills.
- Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.
- Technical Skills:
- Proficiency in most Microsoft Office Applications, specifically Word, and Outlook.
- Strong working knowledge using Excel, pivot tables, advanced formulas etc.
- Hands-on experience with Workday Financials, particularly customer invoices, customer contracts, and
billing schedule - Familiarity with Workday, HubSpot, Shopify, and Stripe is a plus but not required
- Additional certification (CPA or CMA) is a plus but not required.
WHAT WE OFFER
- Industry: Outsourcing
- Work Shift: 8:00 AM - 5:00 PM CST
- Workdays: Monday through Friday
- Written and spoken English skill: Very Proficient
- Salary Range: PHP 65,000.00 - 75,000.00
BENEFITS OF WORKING WITH US
- Industry-leading salary packages
- Permanent #WorkFromHome setup
- Company equipment provided
- Government-mandated benefits employer share
- Internet stipends upon regularization
- HMO Coverage upon regularization (with an option to enroll as early as Day 1)
- PTO credits and service incentive leaves
- Major spring and winter company live events
- Monthly employee appreciation virtual events
- Company-provided career skills training courses
- A company culture focused on your personal and professional growth
WHO WE ARE
DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.
At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.
If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
