It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Number of Openings: 1
Hiring Priority: Active Hiring
The DCX Client Services - Home-Based Sales & Marketing Coordinator will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client.
The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having a strong attention to detail, ability to work well with co-workers, and a desire to learn new work skills.
REQUIRED CORE COMPETENCIES
- Effective communication skills with a problem-solving attitude
- Possesses strong multi-tasking and prioritization skill sets
- Work well with others and be a team player
- Is very intuitive with computers and is comfortable learning various software
- Accurate with detailed information
WHAT YOU WILL DO
Daily Support
- Follow up each morning and afternoon on current orders and coordinate with suppliers to ensure purchase orders (POs) are received, proofs are received, orders ship on time, and tracking information is promptly sent to clients using AfterShip software.
- Anticipate needs and prepare materials ahead of meetings.
- Assist with follow-ups involving spec samples, product samples, and presentations.
Marketing & Creative Projects
- Design industry-specific marketing materials, including flyers, sell sheets, and presentations using Canva.
- Create and schedule social media content across Instagram, LinkedIn, and other platforms.
- Assist in planning and launching email campaigns through HubSpot.
- Create flyers and supporting marketing materials.
- Help with reorder and thank-you programs.
Sales & Product Coordination
- Use ESP, SAGE, or similar tools to source promotional products, gather pricing, and create client presentations.
- Prepare and manage requests for proposals (RFPs), including vendor outreach and quote collection.
- Coordinate with suppliers for pricing, samples, and timelines.
- Build and manage client-facing online stores using platforms like Shopify, BrightStores, or industry-specific platforms like commonsku or Chipply.
- Maintain strong product knowledge to confidently recommend solutions based on client needs and industry trends.
CRM & Project Management
- Support HubSpot CRM workflows by updating contact records, building lists, assigning tasks, and tracking deals.
- Help organize and execute projects using Monday.com boards, automations, and task tracking.
- Ensure all client projects, follow-ups, and deadlines are logged and moving forward.
WHAT WE LOOK FOR
- Education: College degree in Marketing, Business Administration, or any related field.
- Experience: 2+ years in executive support, project coordination, or marketing.
- Experience in the promotional products industry or a creative agency is preferred.
- Language Proficiency: Strong verbal, written, and English communication skills.
- Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hour
- Technical Skills:
- Experience with Canva, HubSpot, and Monday.com
- Familiarity with ESP, SAGE, or similar product sourcing tools
- Working knowledge of online store platforms (Shopify, BrightStores, or similar)
- Industry Specific Software/Knowledge:
- Working knowledge of online store platforms (Shopify, BrightStores, or similar)
- Adobe Creative Suite experience
- Promotional product or apparel industry background
- Experience in building or responding to RFPs
- Social media scheduling tools (e.g., Later, Planoly)
- Shopify store customization or admin experience
WHAT WE OFFER
- Salary Range: PHP 43,000–PHP 45,000
- Industry: Promotional Products / Branded Merchandise
- Job Type: Full-time
- Work Shift: 8:00 AM–5:00 PM Central Time (USA)
- Workdays: Monday–Friday
- Work Setup: #DCXWorkFromHome
BENEFITS OF WORKING WITH US
- Industry-leading salary packages
- Permanent work-from-home setup
- Company equipment provided
- Government Mandated Benefits Employer Share
- Internet stipends upon regularization
- HMO Coverage upon regularization (with an option to enroll as early as Day 1)
- PTO credits and service incentive leaves
- Major spring and winter company live events
- Monthly employee appreciation virtual events
- Company-provided career skills training courses
- A company culture focused on your personal and professional growth
WHO WE ARE
DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.
At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.
If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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