Home Care Operations Director

BAYADA Home Health Care is seeking an Associate Director to lead our brand new Fayetteville, NC Habilitation office.

Are you a driven leader with a heart for healthcare and a mind for business? We're BAYADA Home Health Care—a leading home health care company—and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. In this dynamic environment, you will have the chance to apply your entrepreneurial and relationship-building skills and lead a caring, professional team that is instrumental in providing the highest quality care to our clients.

What you'll do:

• Lead day-to-day operations of the Fayetteville, NC Habilitation office
• Drive growth through strategic planning, business development, budgeting, and goal setting
• Build and manage a high-performing team dedicated to The BAYADA Way
• Cultivate referral sources and community relationships
• Mentor and develop staff to ensure exceptional service and compliance

Who you are:

• You’ve led teams—preferably in home care, healthcare, or service-driven industries
• You're motivated by measurable success and love hitting performance targets
• You're dedicated to providing exceptional home care services to help people have a safe home life with comfort, independence, and dignity
• You thrive on networking and building strong relationships in the community
• You're tech savvy, organized, and communicate with clarity and purpose

Qualifications for an Associate Director:

• Four-year college degree required
• Qualified Professional Required
• Minimum two years of verifiable supervisory or management experience in a health care industry or with the developmental disabilities population.
• Experience with I/DD population
• Proven ability to organize, manage and grow an office and its staff
• Background in marketing and recruiting
• Knowledge of NC Innovations waivers and 1915(i) waivers
• Strong business acumen
• Demonstrated PC and communication skills, especially in regard to networking with the community and representing our organization to various groups and agencies

Why you'll love BAYADA:

• BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.
• Award-winning workplace: proud to be recognized as a Best Place to Work by Newsweek, Forbes, and Glassdoor.
• Weekly pay
• AMAZING culture: we are a mission driven nonprofit organization, focused around three core values of compassion, reliability, and excellence.
• Strong employee values and recognition: we utilize a BAYADA Celebrates page for daily recognition, along with Hero spotlights, Key Action of the Week meetings to connect back to our mission and celebrate staff, discounts/perks and partnerships, an Awards Weekend trip, and more.
• Diversity, equity, inclusion, and belonging: Join groups like our Women in Limitless Leadership Employee Resource Council, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA+ Council, Military Community Network, Solutions and Accessibility for Equality (SAFE) Council, Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H), and more.
• Growth opportunities: advancement opportunities, continued education opportunities, Udemy courses, webinars, and more
• Check out our blog: https://www.bayada.com/search?q=Newsweek
• Benefits: BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program. To learn more about BAYADA Home Health Care benefits, https://www.bayada.com/benefits

Established in 1975, BAYADA is a non-profit organization that has never been sold, caring for an average of 44,000 clients weekly with 31,500 employees onboard. BAYADA is serving clients in 21 states, 373 offices, 6 countries and growing!!!

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