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Nashville, Tennessee, United States
Onsite
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This role will be located at one of Discovery Land Company’s locations: Troubadour Golf & Field Club, set outside of Nashville, TN.Key Responsibilities
• Welcome members and guests at the door with a smile and warm greeting, using guest name whenever possible.
• Maintain eye contact and correct posture.
• Manage reservations and walk-in’s in an organized fashion.
• Schedule reservations over the phone, email, or in person requests.
• Ensure all members and guests with reservations have their required table before arrival.
• Lead guest to appropriate table according to number of guest.
• Thank guests and members for their patronage and invite them to return.
• Assist is seeing all club policy, procedures, and standards are being met by all staff.
• Any other duties as assigned.
Qualifications
• High school diploma or equivalent.
• At least six (6) months of experience in a fine-dining or high-volume environment at a high-end restaurant, resort, or private club.
• Knowledge of HACCP & local food safety standards; possesses or can obtain State Food Safety Certificate.
• Knowledgeable of food and beverage operations.
• Extraordinary attention to detail, quality and service.
Additional Requirements
• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.
Benefits
• Competitive Pay or Wage Range (only based on state/region laws)
• Medical, Dental, and Vision Benefits (Full-Time Year Round Only)
• 401k Contribution (Full-Time Year Round Only)
• Paid Time Off and Paid Holidays (Full-Time Year Round Only)
• Employee Meals, Referral Incentives, and Recognition Programs
• Holiday Pay
• Professional development and upward mobility opportunities
• Work-Family Culture
About Us
Troubadour Golf & Field Club is a private community, conveniently located just 30 miles south of downtown Nashville. Set on 980 acres, Troubadour features 375 residences; an 18-hole Tom Fazio-designed championship golf course; a multi-sport complex; an organic farm and world-class restaurants; private recording studios; music venues; and wellness facilities. At Troubadour, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse communities and provide the highest level of service that contributes to the creation of unforgettable experiences. For more information about our club, please visit: https://thetroubadourclub. com/
Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com.
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