Job Summary: The Houseperson is responsible for maintaining the cleanliness and organization of public areas, storage spaces, and administrative areas to ensure a pleasant guest experience. This role supports the housekeeping team by delivering supplies, removing trash, and assisting with various cleaning tasks throughout the hotel. 

Essential Functions and Duties: 

• Provide professional and courteous service at all times. 

• Clean and maintain all public areas, storage areas, and administrative spaces. 

• Respond to guest requests by delivering supplies and service items to guestrooms. 

• Dust, vacuum, and maintain public areas, hallways, restaurants, and rest areas. 

• Polish metalwork and furniture in public and administrative areas. 

• Collect soiled linens and transport them to the laundry, and store clean linens appropriately. 

• Vacuum floors and clean restrooms as assigned. 

• Remove trash from public and back-of-house areas. 

• Clean outside areas, including arrival zones and the porte-cochère. 

• Replenish supplies in designated areas as needed. 

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. 

Required Experience, Education, and Skills: 

• Prior experience in a housekeeping or cleaning role is preferred but not required. 

• Ability to follow safety guidelines and hotel cleaning standards. 

• Strong attention to detail and ability to maintain cleanliness in public areas. 

• Good communication and interpersonal skills to interact with guests and team members. 

• Ability to work independently and manage time effectively. 

Work Environment: 

• Requires frequent standing, walking, bending, and stooping for extended periods. 

• Must be able to lift and carry objects up to 50 lbs regularly. 

• Flexible schedule, including availability for weekends, evenings, and holidays based on hotel needs. 

• Primarily indoor work with occasional outdoor tasks in areas such as entrances and arrival zones. 

Other Duties:  

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.