Want to know if this job is worth applying to?
Bengaluru, Karnataka, India
Onsite
You’ll be a strategic HR Business Partner, working closely with leaders to shape how people are hired, developed, motivated, and retained. In this role, you’ll support Customer Support, Customer Success, and Professional Services teams while turning people and organizational insights into clear, practical actions that strengthen performance and culture.
You’ll advise leaders on organizational design, coach managers, and use data to identify trends before they become issues. You’ll also be the go-to partner for employee relations in India, helping resolve complex situations with sound judgment, empathy, and a strong understanding of local employment law.
Partner with business leaders as a trusted advisor on organizational effectiveness, workforce planning, and people strategies.
Use qualitative and quantitative data to identify trends, inform decisions, and translate analysis into clear priorities and actions.
Lead and resolve complex employee relations matters in India, ensuring fair, compliant, and timely outcomes.
Design, improve, and deliver programs across performance management, career development, coaching, and recognition to support managers and individual contributors.
Drive key HR cycles, including performance, compensation, and talent reviews, within your business area while aligning with global standards and practices.
Stay current on HR best practices and regulatory changes, and proactively guide leaders on their implications for teams.
5+ years of relevant experience as an HR Business Partner or in a similar HR role.
Hands-on experience managing employee relations in India, including complex and sensitive cases.
Proven ability to partner with and influence stakeholders at all levels, including senior leadership.
Track record of managing multiple priorities in a fast-paced environment and delivering complex, time-sensitive work.
Ability to handle confidential information with discretion, sound judgment, and professionalism.
Excellent written and verbal communication skills, including the ability to present and facilitate confidently.
Strong interpersonal and organizational skills, with the ability to build trust and follow through on commitments.
Experience supporting Customer Support, Customer Success, Professional Services, Technology, Product, or similar teams.
A bachelor’s degree in psychology, business administration, communications, human resources, or a related field.
A track record of being adaptable, curious, and proactive, with strong analytical and creative problem-solving skills.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and US EEOC’s Know Your Rights. We are a drug free workplace.
We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.