Description

Position Summary

The HR Case Investigator is responsible for conducting fair, thorough, timely, and objective workplace investigations involving alleged violations of company policies, workplace conduct standards, and employment practices. This role gathers and evaluates relevant information, conducts interviews, reviews documentation and other available evidence, assesses credibility and corroboration, and prepares clear, fact-based investigation findings and case documentation.

The investigator partners with Employee Relations, Human Resources, Legal, Compliance, Security, and business leaders, as appropriate, while maintaining confidentiality and professional neutrality throughout the investigative process.

Key Responsibilities

• Conduct workplace investigations involving allegations such as inappropriate workplace conduct, harassment, retaliation, discrimination, conflicts of interest, policy violations, and other employee-relations concerns.
• Develop investigation plans that identify allegations, witnesses, relevant documentation, and investigative steps.
• Conduct interviews with complainants, respondents, witnesses, managers, and other relevant individuals.
• Gather, review, and evaluate relevant evidence, including emails, messages, policies, personnel documentation, business records, and other available information.
• Analyze conflicting information and evaluate credibility and corroboration using consistent, fact-based criteria.
• Maintain objectivity and avoid predetermined conclusions throughout the investigative process.
• Prepare investigation summaries that clearly document allegations, evidence considered, relevant facts, credibility considerations, findings, and conclusions.
• Maintain accurate and complete case records within established case-management systems.
• Identify potential policy, compliance, retaliation, or escalation concerns and elevate them appropriately.
• Partner with HR and Employee Relations professionals regarding investigation outcomes and appropriate next steps.
• Manage multiple investigations simultaneously while meeting established quality and timeliness expectations.
• Handle sensitive and confidential information with discretion.
• Identify recurring workplace issues or case trends and communicate observations to appropriate HR partners.

Basic Qualifications

• Bachelor’s degree in Human Resources, Business, Employee Relations, Labor Relations, Criminal Justice, or a related field, or equivalent HR investigative experience.
• Minimum of 3 years of HR, Employee Relations, Compliance, workplace investigations, or comparable investigative experience.

Preferred

• Demonstrated experience conducting interviews and documenting factual findings.
• Strong analytical, critical-thinking, interpersonal, and written communication skills.
• Ability to manage sensitive matters objectively and professionally.
• Strong organizational skills and ability to manage multiple cases and deadlines.

• Working knowledge of state and federal labor and wage and hour laws. 
• Demonstrated experience in a fast paced environment experiencing and facilitating frequent change. 
• Exceptional written and verbal communication skills, including ability to effectively influence and communicate with managers and colleagues at all levels within the organization. 
• Facilitation skills to effectively problem solve and mediate interpersonal differences. 
• Detail-oriented specifically with regard to effectively managing and documenting investigations and resolution of employee issues. 
• Proficient with Microsoft Office including Microsoft Word, Excel and PowerPoint. 
• Proficient in operating company email, calendar, intranet, and Internet technology.       
• Current PHR or SPHR certification 
• Employee Relations experience in a Retail and/or Financial Services environment 
• Is proactive -- seeks to understand, looks for trends and communicates effectively. 
• Has a strong sense of urgency -- is responsive, has excellent service skills and follow through. 
• Experience supporting a large client base.

#LI-NG1

#LI-Onsite

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Compensation Range:

$57,000-$113,000 annually

The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education.  Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.  In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). 

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters:  Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume.  All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.