About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
Position Summary:
Reporting to the Talent Manager, the HR Coordinator will be fully immersed in all areas of our hiring, recruitment and our onboarding processes. You will be responsible for administrative and logistical support for HR, but you will also be a key anchor for the recruitment team. Specifically, you will ensure the on and offboarding processes run smoothly, you will initiate the recruitment and posting of our positions and you will help coordinating our staff events. In this role, you will be the first point of contact for all new hires, and ensure each new hire has completed all required documentation and has the appropriate office set up.
Key Qualities needed for this role:
- You’re a proactive problem-solver who keeps things moving behind the scenes with minimal direction.
- You’re organized, detail-oriented, and thrive in a fast paced organization.
- You can multiple tasks/projects, meet deadlines, and enjoy working as a team.
Primary Responsibilities
- This position will work collaborate across the hiring and training teams to ensure HR supports everything from pre-boarding to offboarding, initiating and following up on operational Zendesk tickets, tracking recruitment processes.
- Will support the Talent Manager with all activity tied to recruitment. Specifically, ensuring our jobs are posted in the ATS, work with hiring managers to schedule candidate interviews, and with an eye on details, continually update our job postings across different sites to promote and/or accelerate candidate flow.
- Be able to distribute internal job postings to staff, refresh job boards and update recruitment tracking sheet to ensure updates are recorded in a timely fashion.
- Monitoring our ATS, update each posting with an unique screening questions; and support the creation of an interview packet.
- Work in tandem with the Talent Manager (and sometimes the CHRO) to ensure interview panels receive timely information prior to interviews; ensure interviewing packets, interview feedback and candidate materials are received and delivered in a timely fashion.
- You are able to create an excellent candidate experience which includes timely updates on hiring/interviewing status when applicable.
- Schedules and facilitates onboarding in collaboration with the hiring managers and staff training and development team.
- You will work across key support teams to create and distribute new hire itineraries, employee resource guides and ensure key touch points for all facets of onboarding (IT, Operations and training) are integrated seamlessly into new hire schedules.
- Be able to follow up with new hires on background and reference checks; and assist new employees with new hire documents, to ensure they are completed in a timely fashion.
- Using Zendesk, ensure the timely execution of new hire onboarding/offboarding processes. This includes termination notifications, new hire paperwork collection and uploads into ADP, I-9 and completion of the background check process.
- Provide culturally relevant and responsive support to all employees while maintaining confidentiality and compliance with internal policies and procedures
- Will perform other duties as required.
Required Qualifications
- Experience as a HR or Talent Coordinator, Job Developer or directly working on a hiring team.
- At least 3 years of work experience with HR administration, processes and talent management.
- Proven customer service skills and enthusiasm for providing exceptional service to a diverse population of candidates and staff.
- You are detail oriented and comfortable managing multiple priorities in a fast-paced environment.
- You are a collaborative team player with strong organizational skills, willing to support where needed.
- Experience working with ATS systems such as Lever or Bamboo.
- Must have proficiency in Microsoft Office Suite, ATS, and HRIS systems (ADP, Bamboo, Lever).
- Ability to prioritize and meet deadlines for multiple concurrent tasks.
Physical Requirements
- Ability to work on a computer and see details of objects at close range.
- Ability to hear within normal range, and communicate effectively (in person, telephone or Zoom).
- Finger dexterity and the ability to use all standard office equipment.
- Sit or stand comfortably; and the ability to navigate throughout office spaces (via elevator or stairs).
Work Environment
GLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an "open door" policy to the community and its clients, who frequently enter and leave the building.
