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JOB FUNCTION / SUMMARY:
The HR Onboarding Specialist is responsible for providing a seamless and engaging onboarding experience. This position primarily directs candidates and new hires during the pre-employment, hiring, and onboarding process. This role partners closely with Human Resources including Talent Acquisition, and business leaders to ensure new hires have a smooth transition and all associates feel supported at key points throughout their lifecycle.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Supports the end-to-end onboarding experience, from pre-hire through the first 90 days.
- Partners with Talent Acquisition, business leaders and all areas of Human Resources to execute onboarding processes.
- Administers pre-employment processes with third-party vendors, including background checks, fingerprinting, and I-9 verification, ensuring accuracy, timeliness, and compliance, while investigating and resolving background check discrepancies.
- Evaluates the associate onboarding experience to identify gaps and recommends process and experience improvements.
- Assists the HR Onboarding Experience Lead with monitoring and reporting on key metrics such as retention, engagement, and time-to-productivity to measure impact.
- Assists HR systems team to ensure data integrity and accuracy of employee profiles in HR platforms.
- Serve as a trusted advisor to managers, equipping them with tools and guidance to support new hire success.
- Serves as the primary backup for Human Resources Service Center Consultants by providing support and guidance to associates and managers on Human Resources policies, procedures and initiatives.
SUPERVISORY RESPONSIBILITIES:
None
MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:
- High School diploma/GED; Bachelor's degree in Business or Human Resources-related field preferred; equivalent experience in a related field considered.
- 2 years of experience in customer service quality and delivery required; experience in Human Resources preferred.
- Experience with HRIS and onboarding platforms preferred.
- Proficiency with MS Office suite.
- Ability to manage multiple priorities with attention to detail, and accuracy in a fast-paced environment.
- Demonstrate professionalism with strong verbal and written communication.
ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:
- Ability to work under stress and meet deadlines.
- Ability to travel if required to perform the essential job functions.
- Ability to operate related equipment to perform the essential job functions.
- Ability to read and interpret a document if required to perform the essential job functions.
- Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.
Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.
