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Grad Zagreb, Hrvatska
Hybrid
Role Summary
We are looking for an experienced HR & Payroll Specialist to join our People Service Delivery team in Europe, supporting employees and managers across multiple European countries, with a particular focus on the Baltic and Balkan regions.
The role is responsible for delivering accurate, timely, and compliant services across the assigned countries, including employee and manager support, HR administration, payroll and other people service delivery related activities.
The successful candidate will have hands-on experience across 4–5 or more European countries, a strong understanding of local requirements, and the ability to collaborate effectively with employees, managers, internal HR teams, Finance, Legal, and external partners across multiple jurisdictions.
The role requires strong attention to detail, analytical and problem-solving skills, and a service-oriented approach, as well as the ability to contribute to process improvements, HR systems enhancements, and regional People Service Delivery initiatives.
Act as the first point of contact for People Service Delivery topics, processing requests raised by employees, managers, and other internal stakeholders.
Perform data entry in HR systems in accordance with defined HR processes. Execute country-specific People Service Delivery activities for multiple countries within the assigned scope in Europe, in accordance with local requirements (e.g., generation of employee contracts).
Manage the end-to-end monthly payroll process for multiple European countries, ensuring timely, accurate, and compliant payroll execution.
Coordinate with external payroll partners and internal HR, Finance, and Legal teams to ensure smooth payroll processing and resolution of payroll-related issues.
Review salary adjustments, bonuses, commissions, overtime, and statutory payments included in the payroll process.
Review payroll calculations and reports, reconcile discrepancies, and maintain accurate payroll records and data integrity across HRIS and payroll systems.
Ensure compliance with applicable local tax, labor, social security, and other statutory requirements, monitoring legislative changes and assessing their impact on payroll processes.
Support internal and external payroll audits by preparing and providing required documentation, reports, and supporting information.
Participate in People Service Delivery projects and initiatives aimed at improving, standardizing, and streamlining processes across Europe.
Contribute to HR systems maintenance and enhancement activities by identifying issues and improvement opportunities, defining and testing solutions, and supporting their implementation for the countries within scope.
3–7+ years of international HR and payroll across multiple European markets.
Proven experience managing payroll in at least 4–5 European countries, including coordination with internal stakeholders and external payroll partners. Experience in the following countries is particularly valuable:
Baltic Countries: Latvia, Lithuania, Estonia
Experience working with external payroll partners and vendors.
Hands-on experience with HRIS and payroll systems, such as Workday, SAP SuccessFactors, ADP, SD Worx, TMF, Safeguard Global, or similar platforms.
Ability to navigate differences in local legislation, payroll practices, and compliance requirements across multiple jurisdictions.
English: Fluent, both written and spoken (required).
Additional European languages: considered as an advantage.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 25,600 EUR.
In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
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