HR Technology Analyst

Job Description

Sompo has a unique opportunity for a HR Technology Analyst in our Human Resources team.

Sompo has a unique opportunity for an HR Technology Analyst who brings hands-on Workday experience and is ready to participate in meaningful, global initiatives. In this role, you will support, configure, and continuously improve Workday with a focus on HCM and Benefits. You will partner with colleagues across HR to solve complex problems, strengthen processes, and deliver high-quality HR technology solutions.

This is a strong fit for an analytical candidate who enjoys digging into the details, translating business needs into practical system solutions, and balancing day-to-day support with project work and platform improvements.

Location: This position will be based out of our Alpharetta, Georgia office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.

Our business, your impact, our opportunity:

What you’ll be doing:

• Workday module support: Provide hands-on support across HCM and Benefits. Troubleshoot issues, identify root causes, and recommend thoughtful improvements.
• Partner across the business: Collaborate closely with HR colleagues, IT, and Finance to understand needs and deliver solutions that work for both users and the organization.
• Resolve escalated issues: Investigate and resolve Tier 2 support cases, partnering with Tier 1 HRIS Coordinator teams to provide clear, timely, and sustainable solutions.
• Support testing and releases: Participate in user acceptance testing and routine system releases, helping ensure smooth transitions and minimal disruption.
• Create strong documentation: Maintain clear, organized documentation for configurations, processes, decisions, and best practices to support team knowledge and training.
• Lead project design and build: Lead design and configuration activities for global programs, from requirements and solution development through testing and implementation.

What you’ll bring:

• 2-5 years of experience in the Workday HCM Suite.
• Configuration experience with HCM and Benefits. Additional knowledge of Time Tracking and/or Absence configuration is a plus.
• Solid analytical and troubleshooting skills, with a growing ability to gather requirements and translate them into system solutions.
• Foundational project management skills, including coordinating tasks, meeting deadlines, and managing multiple priorities.
• Strong written and verbal communication skills, with the ability to work effectively with stakeholders at different levels.
• Competency in data management and reporting (e.g., Excel, dashboards) and eagerness to learn more advanced analytics tools.
• A strong commitment to data security, confidentiality, and quality.

Salary Range: Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms.  The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents.  Below is a summary of our current comprehensive U.S. benefit programs:

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
• Pharmacy benefits with mail order options
• Dental benefits including orthodontia benefits for adults and children
• Vision benefits
• Health Care & Dependent Care Flexible Spending Accounts
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
• Company-paid Disability benefits with very competitive salary continuation payments
• 401(k) Retirement Savings Plan with competitive employer contributions
• Competitive paid-time-off programs, including company-paid holidays
• Competitive Parental Leave Benefits & Adoption Assistance program
• Employee Assistance Program
• Tax-Free Commuter Benefit
• Tuition Reimbursement & Professional Qualification benefits

Who we are and what we stand for:

At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values—Accountability, Agility, Collaboration, Development, and Integrity—we build trust and support one another to achieve our goals worldwide. Life at Sompo page

Our values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work. If you need an accommodation for any part of the application process, please contact the recruiter in charge.