The HRIS Analyst at our client, Howard Community College, serves as the functional expert for the College's Human Resources Information Systems, with primary responsibility for Ellucian Colleague Human Resources modules and related HR technology platforms. The position serves as the Human Resources department's lead business analyst and functional system lead, helping ensure the integrity, security, and effective use of employee data and HR technology in support of faculty, staff, administrators, and student employees. Working collaboratively with Human Resources, Payroll, Information Technology, Finance, Planning, Research, and Organizational Development (PROD), Academic Affairs, and other campus departments, the HRIS Analyst administers and improves HR systems, develops reports and analytics, supports institutional and regulatory reporting, and identifies opportunities to strengthen business processes through technology. HCC Information Technology provides technical support, integrations, security, and upgrades. The HRIS Analyst enters only approved changes, does not approve the changes they enter, and does not perform benefits administration.
Key Responsibilities:
HRIS Administration
- Serve as the primary functional specialist and subject matter expert for Ellucian Colleague Human Resources and other HR technology platforms, including NEOED, Beacon, reporting systems, and related applications. Enter approved setup changes, such as rule tables, workflows, and security roles; routine employee transaction entry remains with HR records staff, and the HRIS Analyst audits it.
- Serve as the HR functional lead for HR systems, collaborating with HCC Information Technology for technical support, integrations, security, system maintenance, upgrades, and troubleshooting as appropriate.
- Maintain HRIS configuration, security roles, workflows, position records after approval, organizational structures, and benefit deduction setups approved by the HR Generalist (benefits) to support accurate and effective system operations.
- Support NEOED implementation through data mapping and loads, data cleanup, and user setup, and coordinate testing, validation, deployment, and functional post-implementation support for NEOED, Ellucian Colleague, and other HR system implementations, upgrades, and software releases.
- Develop and maintain system documentation, HR business processes as they run in the systems (i.e. hiring, job and position changes, benefit deduction setup, and separations), and user procedures.
Higher Education Systems Support
- Maintain employee data in Colleague supporting academic appointments, contracts, tenure, promotion, and position management processes.
- Serve as Human Resources' data contact for Academic Affairs, Finance, Payroll, and Information Technology on HR data; system integrations are owned by HCC Information Technology.
- Maintain the HR data in Colleague that supports faculty contracts and position records; Academic Affairs owns contracts and academic calendars, and Finance owns position budgeting.
- Assist with HR technology initiatives, system implementations, and process improvements that strengthen employee self-service and administrative efficiency.
Data Management & Integrity
- Monitor the accuracy, consistency, confidentiality, and appropriate use of HR and payroll data, with particular attention to employee salary, appointment, position, employment status, and other critical Colleague data elements.
- Conduct routine data audits; investigate discrepancies, such as positions compared with budget, missing supervisors, job codes, deductions compared with elections, leave accruals, and EEO and IPEDS fields; send each error to its owner with a due date and track it to closure; and correct setup errors only after approval.
- Develop procedures and standards that improve data quality and support effective data governance.
- Coordinate data imports and exports, and partner with HCC Information Technology on system integrations, while maintaining data integrity.
Reporting & Institutional Analytics
- Develop and maintain standard and ad hoc HR reports using Colleague reporting tools, CROA/Business Objects, Ellucian Insights, or other reporting technologies.
- Produce reports related to employee data for Human Resources, executive leadership, Finance, PROD, and external agencies, as appropriate.
- Develop, maintain, and reconcile recurring bargaining-unit reports, including faculty and adjunct rosters, union membership and dues-related reporting, and other employee data required to support accurate institutional and labor-related reporting.
- Support institutional reporting related to employee demographics, workforce planning, accreditation, compensation, organizational analysis, and IPEDS.
- Respond to data requests supporting strategic planning and institutional decision-making.
Compliance & Regulatory Reporting
- Maintain HRIS processes that support compliance with federal, state, and local employment requirements.
- Provide data and reports to support EEO, ACA, FLSA, IRS, retirement, benefits, IPEDS, and other higher education or institutional compliance reporting.
- Administer and monitor appropriate system-access and data-disclosure controls to protect confidential employee information, including sensitive system identifiers, in accordance with College policies, security standards, and applicable privacy requirements; ensure system access matches each role, so the person who approves a change does not also enter or check it.
System Support & User Training
- Provide first- and second-level functional support and troubleshooting for HRIS users across the College, and route technical issues to HCC Information Technology.
- Serve as a liaison among Human Resources, Information Technology, and Ellucian support.
- Train and support HR staff and campus users on HRIS functionality, best practices, and effective use of HR technology.
- Develop training materials, reference guides, and user documentation.
Continuous Improvement
- Analyze current business processes and recommend automation, workflow, and service improvements.
- Participate in HRIS implementations, upgrades, conversions, integrations, and modernization initiatives, including SaaS migration.
- Evaluate emerging HR technologies and recommend practical solutions that improve operational effectiveness and the employee experience.
- Stay current on Ellucian Colleague enhancements, higher education technology trends, and HR best practices.
Qualifications:
Education
- Bachelor's degree in Human Resources, Information Systems, Business Administration, Computer Science, or a related field is required; an equivalent combination of education and relevant experience may be considered.
Experience
- Three to five years of progressively responsible experience in HRIS administration, business systems analysis, or ERP functional support.
- Demonstrated experience administering and supporting Ellucian Colleague Human Resources modules.
- Experience supporting HR operations in a college, university, or other higher education institution.
- Experience developing reports, analyzing HR data, and supporting institutional reporting requirements.
- Experience supporting faculty employment processes and academic personnel records is preferred.
- Experience with database reporting tools, data analytics, Ellucian Self-Service, workflow automation, and system integrations is preferred; SQL experience is helpful but not required.
- Experience participating in ERP implementations, SaaS migrations, or major system upgrades is preferred.
- Professional certification such as SHRM-CP, SHRM-SCP, PHR, SPHR, or HRIP is preferred.
Skills & Competencies
- Thorough knowledge of Ellucian Colleague Human Resources modules and related HR technology systems.
- Understanding of higher education HR operations, organizational structures, and faculty and staff employment processes.
- Knowledge of HR compliance and employment requirements, including EEO, ACA, FLSA, IRS, IPEDS, retirement, and benefits reporting needs.
- Advanced proficiency in Microsoft Excel and the ability to interpret complex data and develop meaningful reports.
- Strong analytical, organizational, problem-solving, and project management skills.
- Ability to identify practical opportunities for process improvement through technology.
- Excellent written, verbal, and interpersonal communication skills, including the ability to communicate with technical and non-technical audiences.
- Ability to work independently while collaborating effectively with cross-functional teams.
- Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
Core Competencies
- Systems Expertise: Applies strong functional knowledge to maintain and improve HR technology platforms, and partners with Information Technology on technical needs.
- Analytical Thinking: Evaluates complex data and processes, identifies issues, and develops practical solutions.
- Data Stewardship: Protects data integrity, confidentiality, security, and responsible access.
- Collaboration: Builds productive partnerships across Human Resources, Information Technology, Payroll, Finance, Academic Affairs, and PROD.
- Service Orientation: Provides responsive support and clear guidance to HR staff and campus users.
- Continuous Improvement: Uses technology, automation, and sound process design to improve efficiency and the employee experience.
What You Can Expect from Us
At CampusWorks, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits for full-time employees, and professional development opportunities are a few of the many reasons that CampusWorks is a great place to build your career.
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Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of students and educators. CampusWorks Inc., as a large consulting firm, provides its employees with an opportunity to work both onsite and remotely with our clients across the United States and in Canada. With the nature of our clients’ work evolving quickly, we’re all being asked to support larger CampusWorks initiatives. Upon joining CampusWorks in a consulting role, your talent and expertise may be applied to a range of projects, assignments, and clients.
A virtual and onsite workplace. In an effort to reduce our environmental footprint, CampusWorks became a virtual company in 2012. As such, our team members are located across the U.S. and Canada, where they work from their home offices and at client sites.
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Founded in 1999, CampusWorks is dedicated to helping higher education overcome business and technological challenges that stand in the way of student success and completion. We work with community colleges, technical colleges, four-year public and private institutions, multi-college districts, and statewide higher education systems to tackle problems big and small. Our services are rooted in systems thinking and reach across the institution—from Student Services to Human Resources to Finance to Academics—to achieve transformative results.
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