The Human Resources Generalist serves as a strategic business partner to plant leadership and associates, supporting all aspects of human resources to foster a positive, engaged, and high-performing workforce.
This role is responsible for onboarding, associate relations, performance management, training and development, benefits administration, compliance, payroll support, HR systems administration, and employee engagement initiatives. The HR Generalist plays a key role in supporting the Jackson Plant's culture while ensuring compliance with company policies and applicable employment laws.
Key Responsibilities:
Talent Acquisition & Onboarding
- Partner with Talent Acquisition and hiring managers throughout the recruiting process, including candidate screening, panel interviews, and hiring recommendations.
- Coordinate pre-employment activities, including background checks, medical assessments, and onboarding requirements.
- Lead new hire orientation and onboarding activities in Workday to ensure a positive associate experience.
- Support workforce planning and staffing initiatives to meet plant operational needs.
Associate Relations & Engagement
- Serve as a trusted resource for associates, supervisors, and managers on workplace concerns and employment-related matters.
- Conduct associate relations investigations and support corrective action, coaching, performance counseling, and conflict resolution activities.
- Maintain confidentiality and exercise sound judgment when handling sensitive situations.
- Lead and support associate engagement efforts that strengthen culture, trust, teamwork, and retention.
- Conduct exit interviews and manage offboarding processes to identify trends and improvement opportunities.
Performance Management & Talent Development
- Partner with leaders to administer performance management processes, including evaluations, coaching, development planning, and career growth discussions.
- Support the Human Resource Development process, including job descriptions, individual development plans, training coordination, and succession planning activities.
- Deliver HR-related training for associates and leadership, including performance management, policy education, and Workday processes.
- Promote continuous learning and employee development throughout the organization.
Benefits, Leave Administration & Compliance
- Administer benefits programs, including open enrollment, qualifying life events, and associate benefit inquiries.
- Partner with corporate leave specialists to support leave of absence administration, including FMLA, ADA accommodations, and related processes.
- Ensure compliance with company policies and all applicable federal, state, and local employment regulations, including EEO, ADA, FMLA, COBRA, HIPAA, Workers' Compensation, and Affirmative Action requirements.
- Manage I-9 employment verification processes and maintain required employee records.
HR Operations & Reporting
- Maintain employee data and HR transactions in Workday and other HR systems.
- Monitor timekeeping records, process payroll-related approvals and corrections, and support payroll accuracy initiatives.
- Analyze workforce data and trends to identify opportunities related to retention, engagement, attendance, and overall workforce effectiveness.
- Prepare reports and presentations for plant and corporate leadership.
Business Partnership & Special Projects
- Act as a strategic HR Business Partner to supervisors, managers, and plant leadership.
- Support implementation of plant-level and company-wide HR initiatives and projects.
- Coordinate and support local training programs, communication initiatives, and organizational change efforts.
- Assist with Social Responsibility and community engagement programs while serving as a liaison with local organizations and resources.
- Perform additional duties and projects as assigned.
Key Qualifications:
Required Qualifications
- Experience handling associate relations matters, investigations, conflict resolution, and performance coaching.
- Working knowledge of employment laws and regulations, including FMLA, ADA, COBRA, EEOC, HIPAA, and other applicable federal and state requirements.
- Strong written and verbal communication skills with the ability to build relationships at all organizational levels.
- Ability to manage multiple priorities while working independently in a fast-paced environment.
- Strong analytical, problem-solving, and decision-making skills.
- High level of professionalism, confidentiality, and integrity.
Preferred Qualifications
- Experience in a Human Resources Generalist or similar HR role.
- Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience.
- Professional HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR.
- Experience with Workday, Visier, or other HRIS platforms.
- Previous Human Resources experience in a manufacturing environment.
- Advanced experience in workplace investigations and conflict resolution.
- Experience analyzing workforce metrics and presenting recommendations to leadership.
- Demonstrated ability to influence and collaborate across all levels of an organization.
Work Environment
- Primarily office-based with daily interaction in a manufacturing environment.
- Regular presence on the production floor requiring compliance with plant safety procedures and personal protective equipment (PPE) requirements.
- Frequent interaction with associates, supervisors, managers, and plant leadership.
- Ability to sit, stand, walk, and occasionally lift up to 25 pounds.
- Standard Monday-Friday schedule with flexibility to support operational needs across multiple shifts when required.
Benefits
Printpack offers a competitive compensation and benefits package, including medical, dental, and vision coverage, life insurance, disability coverage, 401(k) with company matching, health savings and flexible spending accounts, Employee Assistance Program, educational assistance, fitness reimbursement, paid time off, paid holidays, paid parental leave, service awards, and other associate wellness programs.
Internal candidates must demonstrate the company's core values and remain in good standing. All candidates must meet pre-employment requirements and be legally authorized to work in the United States.
Printpack is proudly an equal-opportunity employer. We are committed to creating an inclusive environment. Embracing diversity enhances our work culture and is vital to our success. We do not discriminate based on race, color, religion, sex (including pregnancy), national origin, gender identity, sexual orientation, marital/parental status, genetic information, age, national origin, ancestry, ethnicity, disability, marital status, military or veteran status or affiliation, or any other characteristic protected under applicable law.
To view your rights and government notices, please see the links below:
Know Your Rights - Conozca sus Derechos - Your Rights Under USERRA (dol.gov) - FMLA - FMLA (Spanish) - Polygraph Protection - Right to Work - Right to Work (Spanish)
Printpack is committed to helping individuals with disabilities participate in the workforce and ensure equal opportunity to compete for jobs. If you need a reasonable accommodation to assist you with your application for employment or job search, please get in touch with us by sending an email to CorpRecruiting@Printpack.com. Please include in your email a brief description of the accommodation you are requesting and the position for which you are interested in applying.
