Human Resources Generalist

In support of Planned Parenthood of Southern New England’s mission, the Human Resources Generalist is responsible for performing a broad range of Human Resources functions such as employee relations, benefits, talent acquisition, and implementation of Human Resources policies and procedures.   

Essential Functions

Employee Relations – In partnership with the Vice President, Human Resources & Employee Engagement provides assistance related to employee relations matters 

• Assist in employee relations issues and provides resources for supervisors regarding employment actions including but not limited to, leaves of absence, status adjustments, corrective action, wage adjustments and termination 
• Serves as a resource for staff and managers as situations arise; coaches supervisors on addressing employee performance issues, ensuring consistent, fair, and timely resolutions of problems 
• Acts as a resource for management regarding issues of employment law and provides written material and training sessions to ensure that supervisors and staff are aware of their rights and responsibilities 
• Builds and fosters positive and trusting relationships with managers and staff to be able to facilitate concerns when they arise.  Works collaboratively with other HR Generalist to support managers through the mediation process.

Employee Benefits and Compensation – In partnership with the Vice President, Human Resources & Employee Engagement coordinates the benefits and compensation programs 

• Assists in the benefit enrollment process to ensure that benefits are offered fairly and consistently and that employees are well informed of their options 
• Acts as point of contact for new and current employees regarding questions and concerns about PPSNE's benefit and compensation package 
• Ensures that pay is maintained in accordance with established policy and familiar with PPSNE’s wage structure, practices, and policies. 
• Ensures that all compensation and benefit-related data for each employee is current, managed confidentially, and accurately 
• Administers and tracks the Annual Conversation and Annual Increase programs. Provides materials and information to supervisors on a timely basis each month. Tracks receipt of materials and follows up as needed to obtain all information required. 
• Assists with maintaining compliance with federal, state, and local employment laws and regulations, and recommended best practices.
• Updates and maintains the HRIS system. Ensures that all new employee data is entered accurately into the HRIS system for payroll and benefit purposes. Collects all changes to HRIS data, including changes for name/address, wage, benefit time corrections, insurance deductions, and works with Finance to ensure that they are entered into the system each payroll cycle.  
• Periodically will orient new hires with HR-related policies and practices. Provides a positive introduction to PPSNE’s culture 
• Prepares employee termination paperwork and coordinates COBRA requirements with providers  
• Ensures that all employment-related documentation is completed appropriately and filed on an ongoing basis.
• Handles employee accident reporting and works with Workers Compensation carrier on all work-related injuries and related expenses and compensation 

Talent Acquisition – In partnership with the Recruiting Specialist, supports the interview and hiring processes for Health Center Staff

• Works closely with the Recruiting Specialist and the Senior Director, Medical Services to ensure all processes are in place to hire high quality licensed medical personnel, e.g., clinicians, registered nurses, etc., including seeking the best sources to identify candidates and engaging in interviewing as needed 
• Assists with screening and interviewing administrative and clinical candidates throughout the agency as needed

 

• Ensures PPSNE is using our DBE approach throughout the hiring process and ensures candidates are aware of the expectations related to dignity, belonging and equity

Dignity, Belonging & Equity - Assists in the development and implementation of agency dignity, belonging and equity programs  

• Interested in and committed to health equity. Has a deep understanding of health inequity and its historical and continued impact on our communities, patients, and healthcare system
• Authentic relationship building. Demonstrates an ability to work effectively across difference and build trust with a diversity of people

 

• Self-awareness as it relates to belonging and equity. Brings a high level of self-awareness, empathy, and humility to interpersonal interactions across all dimensions of difference

 

• Transparent decision-making. Experience communicating decisions effectively with staff. Demonstrated judgment in knowing when and how to gather meaningful input


Administrative Human Resources support: 

• Provides office support to the department to ensure the timely completion of daily administrative tasks.  This includes producing accurate and professional written correspondence, acting as an initial contact person for general inquiries, generating and distributing department reports.
• Maintains personnel files. Ensures that all paperwork associated with employment is filed in the correct personnel file in a timely manner. Maintains these files within the boundaries of PPSNE's confidentiality policy and limits access to files in accordance with PPSNE policy. 

Key Requirements

• Passionate commitment to the mission, vision, and values of PPSNE  
• Requires at least 5 years of related and/or applicable Human Resources Generalist experience
• Demonstrated commitment and passion for dignity, belonging and equity issues 
• Brings a high level of self-awareness, empathy, and humility to interpersonal interactions
• Demonstrated understanding of HR practices in compliance, benefit administration; compensation administration; and extensive knowledge of HRIS systems
• Demonstrated ability to work in a confidential and time sensitive environment 
• Demonstrated skills in mediation, conflict resolution, and problem solving 
• Demonstrated skills responding effectively to the needs of the department’s internal and external customers to ensure high-quality customer service.  Excellent communication skills (verbal and written) 
• Strong organizational skills and attention to detail required
• Demonstrated ability to work with changing priorities and simultaneously manage multiple projects and meet deadlines 
• Systems thinker who can build processes and procedures to improve HR operations; seeks ways to further automate data systems
• Bilingual Spanish skills preferred but not required
• Bachelor’s degree required. 
• PHR, SPHR, SHRM-CP or SHRM-SCP required


PERSONAL ATTRIBUTES

• Collaborative leader 
• Problem-solver 
• Life-long learner 
• Committed to dignity, equity and inclusion 
• Culturally responsive