Be visionary
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
Job Description
Teledyne CARIS is the world’s leading developer of geospatial software for ocean mapping and marine information systems, headquartered in Fredericton, Canada. We provide an integrated suite of software solutions designed for processing sonar and LiDAR data, managing and analyzing large datasets, producing nautical charts and maps, and delivering data via web services and enterprise systems.
Our technology is trusted globally by government agencies, defense organizations, commercial survey companies, and the research and academic community.
As part of our continued growth, we are seeking a Hydrographic Technical Support Consultant to join our CARIS team!
In this role, you will serve as a subject matter expert in hydrographic data processing, digital terrain modelling, and bathymetric and topographic data management. You will act as a primary point of contact for customers, delivering high-quality technical support and training while helping clients maximize the value of CARIS software solutions.
This position offers a dynamic blend of technical problem-solving, client engagement, and international collaboration.
What You Will Do:
Provide first-line technical support to customers via email, phone, and online platforms
Deliver software training sessions both remotely and onsite at client locations worldwide
Build and maintain strong working relationships with existing and prospective clients
Analyze customer environments and challenges to identify technical issues and design integrated solutions
Document workflows, standard operating procedures, and technical knowledge for internal and client use
Support marketing and sales initiatives, including participation in international conferences and exhibitions
Provide expert consultancy services as experience and expertise deepen in the role
Bachelor’s degree in Hydrography, Geomatics, or a related discipline
OR equivalent professional experience in hydrographic surveying
Experience with hydrographic software such as EIVA, Hypack, QPS, HIPS and SIPS, or equivalent
Proficiency in scripting languages (Python preferred)
Strong presentation skills and confidence delivering training to diverse audiences
Fluency in English (additional languages are an asset)
Must be a United States citizen (due to client, regulatory, or project requirements)
Willingness to travel internationally (approximately 25–30%)
Excellent interpersonal, cross-cultural communication, time management, and problem-solving skills
Preferred / Asset Qualifications
Experience with CARIS software products
Knowledge of bathymetric LiDAR systems
Experience working with relational databases (Oracle, PostgreSQL)
Familiarity with cloud technologies (AWS, Docker, Kubernetes)
Understanding of RESTful APIs, SQL, and JSON
Work with industry-leading technology used around the world
Engage with global clients across government, defense, and commercial sectors
Opportunities for international travel and professional growth
Collaborative and innovative team environment
What happens next
Apply online and our Talent Acquisition team will review your application. Selected candidates will be contacted for next steps, including interviews and assessments as needed.
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.
