I&O Developer Enablement and Adoption Lead

Job Title

I&O Developer Enablement and Adoption Lead

Job Description

I&O Developer Enablement and Adoption Lead

IG has been at the centre of retail trading and investment since 1974, when we helped create the market for financial spread betting. Today, we're a FTSE100 fintech operating across five continents, serving over 700,000 clients and handling billions in transactions - built on decades of scale, trust and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that’s rare in established businesses. The bar is high - bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here.

Role Purpose

The Developer Enablement and Adoption Lead for Infrastructure & Operations exists to make it easy for developers and app teams to adopt I&O products with confidence. This role is the bridge between what I&O platforms can do and what app teams actually know how to do with them - closing the gap between capability and adoption.

The role owns the enablement strategy that ensures every application team has the skills, knowledge, and hands-on confidence needed to build on, migrate to, and operate I&O products, including cloud platforms, CI/CD, observability, and core infrastructure services.

A defining part of this role is running in-person, SME-led workshops embedded directly with app teams - working shoulder to shoulder with developers at the point of need to accelerate cloud adoption and migration, resolve real blockers in real time, and leave teams genuinely self-sufficient rather than dependent on I&O support.

Key Responsibilities & Requirements

Developer & app team enablement strategy

• Define and own the enablement strategy that ensures developers and app teams have the right skills and knowledge to adopt I&O products, aligned to platform roadmaps and organisational cloud adoption goals.
• Design a structured, persona-based curriculum covering core platform capabilities including AWS, GitLab, observability, performance engineering, and emerging products such as Kong API, tailored to app teams at different stages of cloud maturity.
• Build clear enablement pathways for app teams undertaking cloud migrations, from initial onboarding through to independent operation of I&O products in production.
• Ensure every enablement intervention is practical and outcome-focused, directly tied to faster, safer adoption of I&O standards and patterns by app teams.

In-person SME workshops and accelerated adoption using EBA methodologies

• Design and deliver a programme of in-person, subject-matter-expert-led workshops embedded with app teams to directly accelerate cloud adoption and migration timelines.
• Coordinate platform SMEs to work hands-on with developers on live migration and adoption challenges, turning workshop time into shipped outcomes rather than passive training.
• Use workshops as an early-warning mechanism - surfacing adoption blockers, skills gaps, and platform friction directly from app teams, and feeding this back into the platform and enablement roadmap.
• Track and report on workshop impact in terms of migration velocity, adoption milestones reached, and reduction in support dependency for participating app teams.

Content development and maintenance

• Produce and maintain high-quality, developer-facing learning materials - guides, runbooks, worked examples, and self-service modules - that complement the Engineers Handbook and directly support app teams adopting I&O products.
• Partner with platform subject matter experts to translate technical capability into clear, actionable content developers can apply immediately during migrations and builds.
• Establish a regular review cadence for all enablement content, ensuring materials stay accurate and aligned to evolving platform standards and tooling.
• Develop assessment and validation mechanisms so developers and their managers can demonstrate and track capability growth in adopting I&O products.

Enablement partnership

• Work closely with the Platform Enablement team to embed structured developer capability building into every high-touch and medium-touch engagement and migration.
• Design and run onboarding programmes for app teams new to I&O platforms, reducing time to confident, independent adoption.
• Identify capability gaps emerging from engagement patterns, migration activity, and support tickets, and respond with targeted SME workshops rather than waiting to be asked.
• Act as an enablement advisor to app team leads, helping them identify development needs and build self-sufficient, cloud-capable teams.

Community and knowledge sharing

• Build and nurture a developer enablement community across I&O and app teams, fostering peer-to-peer knowledge sharing and reducing dependency on centralised support.
• Facilitate workshops, lunch-and-learn sessions, and structured learning events that bring developers and platform SMEs together around shared adoption and migration challenges.
• Engage external specialists, vendors, and learning networks to bring best-in-class cloud adoption knowledge into the organisation and translate it into practical, workshop-ready guidance.
• Champion documentation as a first-class engineering behaviour, driving adoption of the Engineers Handbook as the single reference point for knowledge across I&O and app teams.

Measurement and continuous improvement

• Define and track enablement effectiveness metrics including workshop attendance and outcomes, capability uplift, migration and adoption velocity, and correlation with platform adoption goals.
• Regularly report on enablement programme performance to the Platform Enablement Lead and senior stakeholders, demonstrating how developer enablement is accelerating cloud adoption and migration.
• Create dashboards to track capability uplift, app team adoption progress, and the calendar of upcoming SME workshops and enablement products.
• Use data from engagement patterns, support trends, and migration progress to continuously evolve the enablement strategy and prioritise where app teams need the most support.
• Establish feedback loops with app teams to ensure enablement content and workshops remain relevant, practical, and directly tied to real migration and adoption work.
• Model an enabler mindset: measure success by what developers and app teams can do independently after a workshop, not by the volume of content produced.
• Collaborate proactively with platform teams, engineering leads, and external partners to ensure enablement is always connected to a live migration or adoption outcome.
• Drive continuous improvement in enablement practice, regularly reviewing what accelerates adoption, what does not, and adjusting the workshop and content model accordingly.
• Leverage AI to create repeatable enablement content and track capability and adoption patterns across app teams.

Person specification

Experience

• 5+ years of experience in a learning, enablement, or engineering capability development role, ideally within infrastructure, cloud, or platform engineering contexts.
• Demonstrated experience designing and delivering technical enablement programmes for developers and app teams, with measurable adoption and migration outcomes.
• Track record of running in-person, hands-on workshops with engineering audiences, not just remote or self-service training.
• Background working within or alongside platform, DevOps, SRE, or cloud engineering teams, with sufficient technical depth to translate complex concepts into accessible, actionable guidance.
• Experience working in an advisory or embedded capacity alongside app teams, understanding how skills and knowledge gaps present during real cloud migrations.

Skills and knowledge

• Strong understanding of modern cloud and infrastructure concepts across platforms including AWS, with working familiarity across CI/CD, observability, IaC, and security fundamentals.
• Expertise in instructional design, curriculum development, and adult learning principles applied in technical or engineering contexts.
• Excellent written communication skills with a demonstrated ability to produce clear, well-structured technical documentation and developer-facing learning materials.
• Strong facilitation and coaching skills, with proven ability to run engaging, hands-on, in-person SME workshops for developers and app teams at varying levels of cloud maturity.
• Analytical mindset with the ability to use data to assess enablement effectiveness and prioritise where investment will most accelerate app team adoption.
• Effective stakeholder engagement and influencing skills, able to build credibility with developers, app team leads, and senior technology leaders.

Behaviours

• Curiosity and a genuine commitment to continuous learning, both for yourself and the developers and app teams you support.
• Collaborative by default: you build relationships across teams and bring people together around shared adoption goals.
• Standards-conscious: you understand why quality and consistency matter and embed that mindset into everything you produce.
• Outcome-focused: you care about whether app teams can independently adopt and migrate to I&O products, not just whether a workshop took place.

Mobility

Regular travel to IG locations to run in-person SME workshops, work directly with app teams during cloud migrations, and build relationships with team members, stakeholders, and vendor partners.

Number of openings

1