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Sydney, New South Wales, Australia
Hybrid
We are currently seeking an Identity & Access Management Engineer with specialization in Access Management to join UMG’s global Tech Security & Identity organization. Reporting to the Manager, Access Management, Tech Security & Identity, this is a hands-on engineering role responsible for designing, implementing, and operating enterprise access management capabilities across a global, hybrid environment—including workforce, partner, customer, and consumer experiences.
This engineer will play a critical role in securing authentication and authorization for workforce and application access, delivering scalable solutions across Single Sign-On (SSO), federation, and multi-factor authentication (MFA). The role emphasizes strong technical execution, platform reliability, and automation, working closely with application, infrastructure, and security teams to enable secure access while maintaining a strong user experience. The ideal candidate brings deep experience with modern access management platforms and protocols, and the ability to operate access services at enterprise scale.
Design, engineer, deploy, and operate Access Management solutions across the enterprise.
Implement and support Single Sign-On (SSO) and federation services using modern identity protocols.
Engineer and maintain authentication and authorization services including MFA, adaptive access, and conditional access policies.
Integrate applications and platforms with enterprise access management systems across on-premises and cloud environments.
Partner with application owners and platform teams to onboard applications to SSO and enforce consistent authentication standards.
Design and maintain secure federation integrations using protocols such as SAML, OAuth 2.0, and OpenID Connect (OIDC).
Develop and maintain automation and tooling to support access onboarding, configuration, and lifecycle management.
Troubleshoot and resolve complex authentication, authorization, and federation issues impacting users or applications.
Ensure access management services meet availability, performance, and resiliency requirements in a global environment.
Support audit, compliance, and security review activities related to access controls and authentication mechanisms.
Maintain technical documentation, standards, and runbooks for access management platforms and integrations.
Continuously improve access security and user experience through platform enhancements, automation, and adoption of modern authentication patterns.
5+ years of hands-on experience in Identity & Access Management or Security Engineering roles, with a strong focus on Access Management.
Demonstrated experience implementing and operating enterprise access management platforms (e.g., Ping Identity, Okta, Microsoft Entra ID, or equivalent).
Strong understanding of authentication and authorization concepts, including SSO, federation, MFA, and adaptive access.
Hands-on experience with identity protocols and standards such as SAML, OAuth 2.0, OpenID Connect (OIDC), and LDAP.
Experience integrating identity platforms with cloud applications, SaaS platforms, and custom-built applications.
Proficiency in scripting and automation using tools such as PowerShell or Python.
Experience operating access services in hybrid and cloud environments (Azure and/or AWS).
Ability to independently own complex technical implementations while collaborating across a global organization.
Strong troubleshooting, documentation, and communication skills.
Desirable Qualifications
Bachelor’s degree in Computer Science, Information Security, Engineering, or a related technical discipline.
Experience with passwordless authentication technologies and modern identity standards.
Familiarity with Zero Trust and conditional access models.
Experience supporting authentication services in high-availability, 24x7 enterprise environments.
Experience with identity verification solutions and technologies.
Professional certifications such as Ping Identity Certified Professional, Microsoft Certified: Identity and Access Administrator, Security+, or CISSP.
Experience operating IAM platforms within a large, global, or highly regulated enterprise environment.
Universal Music Group is an Equal Opportunity Employer.
Diversity & Inclusion
At Universal Music we are committed to fostering diversity and inclusivity as an equal opportunity employer. We encourage applicants from all backgrounds to apply for our roles regardless of their gender, race, ethnicity, nationality, age, sexual orientation, gender identity, intersex status, marital or family status, neurodiversity, religion or belief, disabilities, or socio-economic background. We also encourage people from all cultural backgrounds to apply, including First Nations people. It is through our diversity and inclusivity that we bring together different perspectives, enhancing our creative and evolving workplace. Music is Universal.
Disclaimer
The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive and exhaustive statement.
