Identity Security Operations Engineer

Accountabilities

• Engineer and operate PAM services: Design, implement, maintain, and support enterprise Privileged Access Management solutions and associated security services across hybrid and multi-cloud environments.
• Onboard identities and applications: Work directly with customers to onboard credentials, applications, roles, and privileged identities into appropriate PAM solutions.
• Administer security platforms: Support solutions such as BeyondTrust Password Safe, Microsoft LAPS, Endpoint Privilege Management, Entra PIM, and related identity security technologies.
• Strengthen security controls: Identify and mitigate security threats, enforce least-privilege principles, support IAM provisioning, and maintain secure and compliant platform configurations.
• Apply SRE and DevSecOps practices: Improve service reliability, incident response, deployment processes, automation, and operational performance using SRE, CI/CD, and DevSecOps principles.
• Build observability capabilities: Design and maintain monitoring, alerting, dashboards, metrics, logs, and traces using tools such as Dynatrace and Splunk to detect issues and suspicious activity proactively.
• Automate security operations: Develop scripts, workflows, and API integrations using technologies such as Python, PowerShell, Bash, or Perl to reduce manual effort and improve operational efficiency.
• Manage incidents and problems: Investigate, troubleshoot, and resolve complex security and reliability incidents while minimizing Mean Time to Detect (MTTD) and Mean Time to Recover (MTTR).
• Support infrastructure and platforms: Provide hands-on support across Windows, Linux/Unix, databases, virtualization, and container platforms, including Microsoft SQL, Oracle, Teradata, VMware vSphere/ESX, and Red Hat OpenShift.
• Manage change and releases: Plan, test, and deploy vendor updates and platform enhancements through rigorous change-management and CI/CD practices, targeting high availability and operational resilience.
• Maintain resilience and continuity: Develop, maintain, and test Disaster Recovery and Business Continuity plans for critical identity and security services.
• Support compliance and audits: Conduct risk assessments, maintain SOPs and technical documentation, and respond to internal, external, and customer audits in accordance with security and IT policies.
• Collaborate globally: Partner with engineering teams, IT service organizations, customers, SMEs, and vendors to resolve issues, improve platform stability, and deliver enterprise solutions.
• Contribute to technical planning: Define infrastructure requirements, support project charters, develop deployment and support plans, and contribute to the full technology lifecycle from design through implementation and maintenance.

Requirements

• Education: Bachelor’s degree in Computer Science, Information Technology, Identity and Security Assurance, or a related discipline; equivalent relevant experience may also be considered.
• Experience: At least 5 years of total IT experience, including a minimum of 2 years in security operations support and engineering.
• Identity security expertise: Strong understanding of Enterprise Security, Identity and Access Management, and PAM, with experience in platforms such as BeyondTrust, CyberArk, Azure/Entra ID, Google Cloud IAM, and Entra Privileged Identity Management.
• Cloud and infrastructure: Experience supporting cloud, on-premises, and hybrid environments, with a solid understanding of enterprise infrastructure and security architecture.
• SRE and observability: Experience applying Site Reliability Engineering principles and working with monitoring, alerting, and observability platforms such as Dynatrace or Splunk.
• DevSecOps and automation: Familiarity with CI/CD, DevSecOps, Infrastructure as Code, scripting, automation, and API-based workflows.
• Programming and scripting: Practical experience with tools such as Python, PowerShell, Bash, Perl, or similar technologies.
• Incident management: Demonstrated ability to investigate, troubleshoot, and resolve security, reliability, and operational incidents in complex enterprise environments.
• Security and compliance: Strong understanding of information security controls, policies, assurance, risk management, compliance, and secure-by-design or Shift Left practices.
• Technical troubleshooting: Ability to diagnose complex issues across interconnected security, infrastructure, application, and cloud environments.
• Agile delivery: Familiarity with Agile methodologies and planning tools such as Jira.
• Communication: Excellent written and verbal communication skills, with the ability to translate complex technical issues into clear business language.
• Collaboration: Comfortable working with globally distributed teams, multiple technical stakeholders, customers, and third-party vendors.
• Learning mindset: Curious, self-motivated, adaptable, and able to learn new technologies quickly while sharing knowledge and mentoring others.
• Documentation and planning: Demonstrated ability to define technical requirements, create documentation, establish operational standards, and drive initiatives through to completion.

Benefits

• Full-time, remote opportunity based in India.
• Opportunity to work on business-critical enterprise identity and security platforms at global scale.
• Exposure to PAM, IAM, cloud security, DevSecOps, SRE, automation, observability, and hybrid infrastructure technologies.
• Collaboration with global security, engineering, IT, business, and technology teams.
• Opportunities to develop expertise across a broad and evolving security technology landscape.
• Focus on continuous improvement, automation, operational excellence, and resilient security services.
• Career development opportunities within a large, globally distributed technology environment.