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Bengaluru, Karnataka, India
Hybrid
Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.
Job Purpose
The MDM Specialist will play a pivotal role in the Enterprise Data Management team, focusing on managing and optimizing Master Data Management (MDM) processes using Informatica Cloud (IDMC). This role requires a seasoned professional who can lead a team, manage stakeholders, and ensure the seamless operation of MDM services. The ideal candidate will have a strong background in MDM, be certified in ITIL and IDMC MDM, and possess excellent leadership and communication skills.
Quality Responsibilities:
Read and understand all relevant Quality Management System documents and Operating Procedures relevant to your job role.
Perform duties in a compliant manner and behave in accordance with our Quality Management System requirements to ensure cGMP standards are maintained.
Quality and Compliance:
Comply to departmental governance procedures.
Report any issues and risk encountered as per department processes.
Ensure any owned risks are mitigated.
Ensure all owned CAPA’s and actions are completed within the agreed timeframe.
Accountability:
MDM Strategy and Implementation:
Lead the design, implementation, and maintenance of MDM solutions using Informatica Cloud (IDMC).
Develop and enforce MDM policies, standards, and procedures to ensure data quality and integrity.
Team Leadership:
Manage and mentor a team of MDM specialists, providing guidance and support to achieve team goals.
Foster a collaborative and high-performance team environment.
Stakeholder Management:
Collaborate with business stakeholders to understand their data needs and ensure MDM solutions align with business objectives.
Act as the primary point of contact for MDM-related inquiries and issues.
Service Management:
Oversee the day-to-day operations of MDM services, ensuring high availability and performance.
Implement ITIL best practices to manage incidents, problems, and changes effectively.
Continuous Improvement:
Identify opportunities for process improvements and implement solutions to enhance MDM efficiency and effectiveness.
Stay updated with the latest trends and technologies in MDM and Informatica Cloud.
Business challenges:
The success of the Shared Services model requires a strong working relationship between the service analyst and customer to deliver a successful outcome. Ability to build confidence, demonstrate clear communication and listening skills, and have clear customer focus are critical in this role.
Personal challenges:
Manage time pressure and the balance of personal/family time and work time.
Balance the needs of numerous customer groups and consistently making sound decisions.
Adjusted working hours to work with sites in other time zones.
Specialized Knowledge:
Basic Requirements:
Experience:
Minimum of 7 years of experience in Master Data Management (Product & Customer), with a focus on Informatica Cloud (IDMC).
Proven experience in managing teams and leading MDM projects.
Certifications:
ITIL Certification.
Informatica Cloud (IDMC) MDM Certification.
Skills:
Core MDM SaaS Configurations
Business Entity Modelling i.e. expertise in designing extendible data models including complex hierarchies and relationships
Match & Merge Logic i.e. configuration of match rules, tuning and defining survivorship/trust rules
Data stewardship workflows i.e. designing and implementing governance workflows for reviews and exception handling
Integration & Orchestration
CDI (Cloud data integration) Building high performance ingress/egress jobs using Informatica connections with source and target systems
CAI (Cloud application integration) Building real time, event driven integrations using APIs (REST/SOAP) to sync MDM data with operational systems like SAP or Salesforce
Proficiency in Pyhton, SQL and Java related to IDMC development
IDMC Rest APIs
IDMC CI/D using Source control integration (Git), use of Azure DevOps or GitHub for automation, IDMC rest APIs for checkin/out and pull code, code promotion flow
Informatica transformation language
XQuery functions and usage of them in IDMC
Strong understanding of MDM principles and best practices.
Excellent leadership and team management skills.
Proficient in stakeholder management and communication.
Strong analytical and problem-solving abilities.
Ability to work in a fast-paced, dynamic environment.
Ability to speak and write English.
Analytical ability to diagnose problems and to develop practical solutions.
Good communication skills, both interpersonal and presentation.
Able to interact with and influence individuals.
Able to work effectively in a matrix organization across geographies and cultures.
Strong business knowledge of home site objectives and operations.
Understanding of the Haleon Quality System and validation requirements, policies, procedures, and standards.
Job Posting End Date
2026-08-31
Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.
During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.
The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.
If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.
The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.