Implementation Engineer in Digital Team (m/f/d)

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Implementation Engineer in Digital Team (m/f/d)

What does a successful Implementation Engineer do?

As an Implementation Engineer in our Digital Team you will act as a client facing 1st line support within implementation capacity, in a role of technical expert on the payment product for Customers and Stakeholders, within the Implementation Team.

What you will do:

• Overall technical accountability for Customers’ onboarding during the implementation stage
• Undertake client solutioning and advisory – provide expertise during calls and input for second line of support in tickets’ resolution.
• Own all aspects of solution implementation – incl. tests, trainings and documentation
• Document processes and contribute to analytical documents
• Troubleshooting activities – actively seek for solutions and collaborate with various Teams
• Daily cooperation with other Team Members – mostly Support Specialists, Testers, Analysts
• Seek to understand technical matters outside personal area of expertise and synthetize for broader discussion
• Presales activities - organise and conduct workshops.

What you need to have:

• Good industry knowledge in the payments domain
• Technical studies and few experience in hands-on engineering roles – preferably as a Support Engineer, Implementation Engineer, Technical Product Owner or similar non-managerial positions
• Familiar with Android based applications and hardware
• Familiarity with card payment environment – schemes, regulations, mobile payments – nice to have
• Strong analytical skills
• Communication abilities to directly engage with Customers and Senior Management
• Ability to cooperate with various dispersed Teams
• Demonstrated Experience working in an Agile environment (Atlassian suite)
• Fluent English & Polish.

Perks at work:

• Working as a part of innovative payment product team
• A lot of responsibility, but with huge empowerment
• Access to cutting-edge technologies – pioneering the payment industry
• Ability to work with colleagues from EMEA and use English on daily basis
• Close cooperation with key Customers – leaders on f Polish market
• Social benefits: private medical care, group insurance, sport activities, lunches, parking space and many others.

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Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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