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Las Vegas, Nevada, United States
Onsite
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.
We’re looking for a sharp, organized, and relationship-driven Implementation Manager, Enterprise to quarterback the onboarding experience for our most complex and high-value merchant accounts. You won’t be writing code or configuring systems — but you will be the engine behind every moving part, ensuring that internal teams (Tech Solutions, Launch Ops, and more) are aligned, coordinated, and delivering flawlessly.
If you're obsessed with planning, love herding cross-functional cats, and can manage enterprise timelines with style and grace — then you’re our kind of people.
🚀 Lead the Enterprise Launch Plan
🤝 Align the Internal Crew
🧠 Be the Merchant’s Guide (Without Doing Their Tech Work)
📦 Crush the Go-Live & Handoff
🔍 Make Our Systems Smarter
✔️ You're a Project Ninja
You love a clean Gantt chart and don’t flinch at a 10-person cross-department meeting. You’ve done this before — preferably in a 3PL, SaaS, or eCom ops environment.
✔️ You Know Enough Tech to Translate
You understand how integrations, APIs, and ERPs work (no need to build them) — you just know how to keep timelines moving and blockers cleared.
✔️ You Get Enterprise
Multiple warehouses? Complex routing guides? B2B retail compliance? Love it. You’ve seen the complexity and know how to navigate the nuance.
✔️ You’re a People Person with a Plan
Clear communicator, timeline keeper, risk manager, meeting facilitator — and you make it look easy.
💰 Competitive Salary + Bonus
🏖️ Paid Time Off + Paid Holidays
🩺 Health, Dental, Vision + 401k with Match
🏋️♂️ Company Events, Wellness Programs & More
📍 HQ in Fort Lauderdale + Global Fulfillment Network
🌍 Inclusive, Growth-Oriented Culture
About ShipMonk
ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset.
Why ShipMonk?
We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.
Our Core Values
Our values are the heart of our culture. We're looking for individuals who embody these principles every day.
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
