Inbound Coordinator

JOB DESCRIPTION

About the Role:

IPSY is looking for an extraordinary individual to help us handle product fulfillment logistics, inbound / receiving processes (80% of the role), and product quality control processes (20% of the role). As an Inbound Coordinator, you will be responsible for ensuring that products and packaging components arrive at our warehouse on time, in the correct ordered quantity and in saleable condition, and that products pass all inventory checks and quality control inspections to be featured on-time. With millions of product units arriving each month, you will play a key role in coordinating between the distribution center, carriers, brand partners and internal stakeholders while optimizing internal processes and tools to support scalability. Does this sound like you? If so, we want to hear from you!

This position reports to the Director of Sourcing & Inbound and is based onsite in our distribution center (5 days / week) in Belton, Missouri.

What You’ll Be Doing:

• Facilitate and track product deliveries from the brand partners to distribution centers, working extensively with internal Brand Partnerships and Planning teams
• Track compliance of shipments and shipment documentation, following IPSY routing guidelines
• Provide new brand partners with onboarding training
• Coordinate with distribution center to resolve any inventory and product quality discrepancies
• Review every product received to the facility, including functionality and formula
• Return to Vendor and Disposal processing
• Communicate across multiple teams including Quality Control, Merchandising, Marketing and Accounting
• Assist in monthly inventory reconciliation relating to inbound shipments and inventory receipts
• Collaborate and problem solve with freight, brand partners and warehouse partners
• Provide support as needed for additional projects within operations and supply chain
• Seek out new efficiencies to operations processes

What We Are Looking For:

• 2-4 years in Supply Chain / Operations for an e-commerce / retail company
• Proficiency in Excel, G Suite, Netsuite, and WMS
• Ability to manage multiple trackers and deadlines simultaneously. Work with sense of urgency
• Experience in project management, working with distribution centers and carriers is preferred
• Strong verbal and written communication skills, and comprehension skills
• High level of attention to detail, accuracy and organization skills
• Strong problem-solving skills and a proactive, ownership-oriented mindset in a fast-paced environment
• Curious in overall business, open to change and ability to shift priorities
• Proven track record of taking ownership and driving results

Bonus if You Have:

• Beauty industry or subscription business experience

Work Authorization:
Must be legally authorized to work full-time in the U.S. without requiring current or future visa sponsorship or sponsorship transfer.

What We Offer:

• Competitive base salary & bonus program 
• Medical, dental & vision insurance
• 401(k) plan with company match
• Paid Time Off
• Free IPSY Extra subscription
• Learning & development programs

EEO Statement: We celebrate diversity and are an equal-opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic. 

If you need reasonable accommodation in the application or employment process, please contact us.

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