IND Scrum Master - GCC027
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
Job Description: Scrum Master
- Location: Hyderabad, India
- Employment Type: Full-Time
- Experience Level: 4-6 years
About The Company
We are leader in Property and Casualty insurance, employee benefits and mutual funds. Once of the largest insurers in the United States with many decades of expertise, this company is widely recognized for its service excellence, sustainability practices, trust and integrity.
Position Overview
We are seeking a Scaled Agile Scrum Master. The Scrum Master will be part of a team delivering business capabilities and customer value in alignment with the portfolio strategic roadmap, and is a critical role that facilitates ceremonies for an agile team, arranges daily stand-up meetings, and facilitates/schedules meetings, demo and decision-making processes.
In this role, the individual coaches an agile team and removes impediments by escalating when appropriate, and acts as a trusted partner with the Product Owner, Release Train Engineer and leadership.
Key Responsibilities
- Servant leader who facilitates and coaches an agile team in Scrum Principles and best practices, depending on line of business
- Facilitates ceremonies for the agile team with direction from Sr. Scrum Masters, RTEs, and strong oversight from Agile Coaches
- Arranges daily stand-up meetings, facilitates/schedules meetings, demo and decision-making processes in order to ensure quick inspection and proper use of adaptation process with some oversight
- Ensures teams adhere to established governance models with oversight
- Serve as a liaison between agile teams and all project stakeholders
- Provides information regarding team health (people, process, progress and overall satisfaction) to Technology and Business Leaders
- Work with product managers and development teams to assure requirements are captured and recorded using agile methodology
- Understands product planning in an inspect and adapt environment, and ensures the Product Owner prioritizes Product Backlog to maximize value
- Understands and communicates business value of new work
- Influences key members of their Agile team (Product Owner, Software Engineers, etc.) to improve and change behaviors to agile ways of working
- Applies conflict resolution practices and principles to promote teamwork
- Tracks and communicates the overall team progress, providing visibility to stakeholders (i.e. Retrospectives, Sprint Planning)
- Partners with the Product Owner, IT Delivery Lead and Business leadership to form execution delivery plans and manage progress
- Provides coaching to the Scrum Team(s) on agile principles, servant leadership, and executing Scrum frameworks
- Participates in and seeks mentorship from the Scrum Master / RTE CoP
- Analyzes the efficiency of the development team through standard metrics
- Helps with change management activities around agile ways of working
- Mitigates work blockages, shielding team from outside distractions
- Assesses maturity of the agile team and coaches team to higher levels
- Builds a trusted environment where problems can be raised without blame or retribution, with an emphasis on teamwork and problem solving
Required Skills & Experience:
- 4 - 6 years of relevant work experience, including digital, technology, or project management fields
- Familiarity with the insurance industry
- Familiarity with agile methodologies and frameworks such as Scaled Agile Framework (SAFe), Scrum, Kanban, XP, etc.
- Working knowledge of Agile techniques: User Stories, Continuous Integration, Test-driven Development, Continuous Testing, Pairing, Automated Testing, Burn-down Metrics, Velocity etc.
- Experience with agile lifecycle management tools (e.g., Rally, JIRA) and toolsets such as Agile Central
- Experience with Excel, PowerPoint, and MS Teams
- Strong collaboration skills, including ability to work with stakeholders
- Strong written and verbal communication skills, with the ability understand audiences and tailor messages
- Familiarity with analyzing data to identify insights and create hypotheses for testing
- Self-motivated individual with ability to handle multiple high-priority demands, manage expectations and achieve objectives
- Able to handle basic scope, complexity, and metrics monitoring within an agile team
Preferred Qualifications:
- First level Scrum Master certification (CSM, PSM I) preferred
What We Offer:
- Collaborative and innovative work environment.
- Competitive compensation and comprehensive benefits.
- Continuous learning and professional development opportunities
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