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Dublin, Éire / Ireland
Remote only
Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Independent Consultant, Partner ManagerAt Fiserv, the Independent Consultant Partner Manager is responsible for recruiting, onboarding, developing, and supporting Independent Consultants within the partner ecosystem.
This role is focused on growing a high-quality network of independent consultants who introduce new merchant opportunities to Fiserv, while ensuring an excellent partner experience through strong onboarding, relationship management, and ongoing support.
The successful candidate will act as the main point of contact for Independent Consultants, helping them identify opportunities, navigate internal processes, and maximise sales performance.
Location: Dublin, Ireland
Reporting to: Head of Indirect Sales
Department: Sales & Partnerships
What you will do
Partner recruitment and development
Recruit, qualify, and onboard new Independent Consultants across target markets and verticals
Build a strong pipeline of prospective consultants and referral partners
Conduct due diligence and commercial assessments on prospective partners
Develop and deliver growth plans to increase consultant-generated sales
Promote Fiserv products, solutions, and value propositions to the consultant community
Partner onboarding
Manage the end-to-end onboarding process for new Independent Consultants
Ensure partners complete all compliance, contractual, and training requirements
Deliver onboarding sessions covering products, pricing, processes, and sales tools
Equip partners with the tools and resources needed to generate opportunities successfully
Relationship management
Act as the primary relationship owner for Independent Consultants
Maintain regular engagement through calls, reviews, and performance meetings
Provide guidance on sales opportunities, pricing, and solution positioning
Identify ways to improve partner productivity and growth
Partner support
Manage day-to-day partner queries and issue resolution
Coordinate with internal teams across Sales, Operations, Underwriting, Pricing, Customer Service, and Product
Ensure partner issues are resolved within agreed service levels
Represent partner needs and help improve the overall partner experience
Performance management
Track partner sales activity, pipeline, and conversion metrics
Monitor performance against agreed growth targets
Produce regular performance reports and business reviews
Identify underperformance and implement corrective action plans where needed
What you will need to have
Experience in channel sales, partner management, or business development
Proven ability to recruit and grow partner relationships
Strong stakeholder management and communication skills
Experience managing multiple priorities and delivering against targets
Strong commercial focus with negotiation and influencing skills
Excellent organisation and problem-solving skills
What would be great to have
Payments industry experience
Experience working with referral partners, consultants, ISOs, or indirect sales channels
Knowledge of acquiring, POS solutions, eCommerce, and payment technologies
Experience using CRM tools, ideally Salesforce
Key strengths for success
The successful candidate will be relationship-driven, partner-focused, and commercially minded. They will be a self-starter with strong organisation skills, a passion for growth, and the ability to work effectively in a fast-paced environment.
What success looks like
In the first 12 months, success in this role will mean building a scalable Independent Consultant programme, recruiting and onboarding a strong network of active consultants, creating a clear engagement and support model, delivering sustainable pipeline growth and new merchant acquisition, and becoming a trusted partner to the Independent Consultant community.
Thank you for considering employment with Fiserv. Please:
Our commitment to Diversity and Inclusion:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
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Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
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