Ecolab is seeking an Industry Technical Consultant, Microelectronics to support the growth of our Global High Tech business across Southeast Asia.
In this role, you will serve as a technical subject matter expert for water treatment and process applications within semiconductor, electronics and advanced manufacturing environments. You will work closely with field sales, corporate account teams, customers, R&D and marketing to troubleshoot complex technical challenges, optimise customer operations, support innovation trials and identify opportunities for sustainable business growth.
You will provide technical consulting across applications such as cooling water, pretreatment, ultrapure water support systems, wastewater treatment, water reclaim and recycle, and closed-loop systems. You will also help customers improve operational efficiency, water performance, reliability and sustainability through Ecolab’s integrated chemistry, automation, digital, equipment and engineered solutions. The established Ecolab ITC scope includes technical consulting, complex troubleshooting, customer and internal training, sales support, audits, innovation trials, case studies and value documentation.
What’s in It for You
- The opportunity to take on meaningful technical challenges and help Microelectronics customers improve water efficiency, operational reliability and sustainability.
- Exposure to advanced semiconductor and electronics manufacturing operations across Southeast Asia.
- The opportunity to become a recognised technical subject matter expert within Ecolab and the Microelectronics industry.
- Collaboration with regional and global experts across technical consulting, sales, corporate accounts, R&D, engineering and marketing.
- Opportunities to support the introduction and commercialisation of new technologies.
- A flexible and independent work environment with regional exposure.
- Career development through Ecolab’s Industry Technical Consultant career pathway.
What You Will Do
- Provide technical consulting and application expertise for water treatment programs supporting Microelectronics and semiconductor manufacturing customers.
- Troubleshoot complex customer problems through system assessments, technical data analysis, root cause analysis and documented recommendations.
- Assess cooling, pretreatment, wastewater, reclaim, recycle and closed-loop water treatment programs and recommend improvements.
- Conduct customer site surveys, technical audits, best-practice reviews and gap analyses to improve application performance and customer satisfaction.
- Partner with field sales and corporate account teams to identify, develop and support strategic technical sales opportunities.
- Assist Corporate Account Managers and sales representatives with technical customer meetings, presentations and solution proposals.
- Translate customer operational requirements into technically and commercially appropriate solutions using Ecolab’s products, technologies and services.
- Identify and quantify operational efficiency, water, energy, reliability and sustainability improvement opportunities.
- Develop and document customer value through eROI assessments, Total Value Delivered reporting, case studies and technical reports.
- Support innovation programs through customer insight gathering, test-site identification, field trials, validation, implementation and technology roll-out.
- Provide technical input to R&D and marketing teams on customer needs, application gaps, market trends and emerging technologies.
- Deliver technical training to customers, field sales teams, corporate account teams and other internal stakeholders.
- Coach and mentor colleagues on applications, technologies, troubleshooting methods and value documentation.
- Monitor Microelectronics industry developments, competitor activities, regulatory requirements and technology trends.
- Bachelor’s degree or higher in Chemical Engineering, Chemistry, Environmental Engineering or a related discipline.
- Experience supporting semiconductor wafer fabrication, electronics manufacturing or other high-purity manufacturing environments.
- Knowledge of industrial cooling water, pretreatment, reverse osmosis, deionisation, wastewater treatment, water reclaim and recycle, and closed-loop systems.
- Understanding of Microelectronics utility systems and the impact of water quality on process reliability and production continuity.
- Experience with industrial water-treatment chemistry, monitoring systems, automation, equipment or digital water-management solutions.
- Experience conducting technical audits, root cause analysis, process optimisation or application troubleshooting at customer sites.
- Experience supporting new technology trials, field validation or commercialisation.
- Experience working with field sales or corporate account teams in a customer-facing technical role.
- Ability to communicate complex technical information to operational, engineering, commercial and senior customer stakeholders.
- Experience working across multiple countries or supporting regional customers in Southeast Asia
Qualifications
- Bachelor’s degree or higher in Chemical Engineering, Chemistry, Environmental Engineering or a related discipline.
- Experience supporting semiconductor wafer fabrication, electronics manufacturing or other high-purity manufacturing environments.
- Knowledge of industrial cooling water, pretreatment, reverse osmosis, deionisation, wastewater treatment, water reclaim and recycle and closed-loop systems.
- Understanding of Microelectronics utility systems and the impact of water quality on process reliability and production continuity.
- Experience with industrial water-treatment chemistry, monitoring systems, automation, equipment or digital water-management solutions.
- Experience conducting technical audits, root cause analysis, process optimisation or application troubleshooting at customer sites.
- Experience supporting new technology trials, field validation or commercialisation.
- Experience working with field sales or corporate account teams in a customer-facing technical role.
- Ability to communicate complex technical information to operational, engineering, commercial and senior customer stakeholders.
- Experience working across multiple countries or supporting regional customers in Southeast Asia
