Information Technology Associate

Initial Posting Date:

05/29/2026

Application Deadline:

06/11/2026

Agency:

Judicial Department

Salary Range:

$7,763 - $12,043

Position Type:

Employee

Position Title:

Information Technology Associate

Job Description:

Interviews: Due to the high volume of applications we receive, it may take several weeks after the application deadline for us to schedule interviews.

Who We Are

Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public.

We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work experience, education, and any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission. 

Benefits to You

• We pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.

• The hourly equivalent for this position is $44.79 - $69.48, and the annual salary for this position is $93,160 - $144,513.

• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.

• OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.

• Salary offers are made with consideration of the candidate’s education and experience.

Location Highlights

Oregon City, Oregon, rests on the Willamette River southeast of Portland. It is part of the Portland Metropolitan Area (along with Beaverton, Gresham, Hillsboro, and Vancouver, WA). Oregon City was the first capital of Oregon prior to the creation of the Oregon Territory in 1848. Before settling on Salem in 1864, the capital was moved several times to several different cities. It is also the end point of the Oregon Trail. Oregon City has the only “vertical street” in the nation, Elevator Street. Activities include museums, historic buildings, and over 22 city parks, including Clackamette Park at the confluence of the Willamette and Clackamas rivers. Oregon City is also home to Willamette Falls, the largest waterfall by volume in the Pacific Northwest.

Position Highlights

The Clackamas County Circuit Court is hiring an Information Technology Associate.

In this role, you will provide a wide range of technical support services to our judges, staff, and court technology systems. You will analyze, diagnose, and resolve user concerns at all levels and escalate problems when appropriate. You will help image, configure, deploy, and test equipment. You will provide system maintenance such as sandbox testing, Windows updates, patch management, application updates, driver and BIOS updates, physical maintenance, hardware updates, and lifecycle replacements. You will help plan, configure, and install workstations, displays, servers, printers, applications, and courtroom A/V equipment. You will also develop and present training programs to judges and court staff.

Additionally, you will respond to software, hardware, communication, and data issues. You will schedule and submit batch production jobs, monitor batch processing, help field test new software and hardware, and monitor the general health of PC workstations, A/V equipment, servers, and court equipment. You will help manage user accounts, group policies, vulnerability, network security, and server access control. You will also provide support in the areas of VoIP, iOS, and server backup.

You will spend part of your time documenting instructions and procedures, developing knowledge articles, and working on individual projects and large-scale projects.

Assigned tasks may be changed to accommodate workload and organizational needs. 

Instructions for REQUIRED Cover Letter and Work History/Resume

Your cover letter and work history/resume should demonstrate how you meet the Minimum Qualifications, the Special Qualifications, and the Requested Skills and Attributes, which are listed below.

Cover Letter (REQUIRED)

• Attach your cover letter (not to exceed two pages) in the Resume/Cover Letter section of the application. Your cover letter and filename should include your name.

• Address the cover letter “To the Hiring Manager.”

• In the body of your cover letter, please include responses to all Requested Skills and Attributes listed below.

• Do not use a generic cover letter; please personalize your cover letter for this position. We read every letter.

• Prepare your cover letter before starting your Workday application.

Work History/Resume (REQUIRED)

• Attach your updated resume in the Resume/Cover Letter section of the application. Your resume and filename should include your name.
  
  OR

• Complete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.

Failure to follow these instructions may result in rejection of your application. All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.

The application deadline is 11:59 p.m. on the date listed above.

Minimum Qualifications

(These must be evident in your resume or work history.)

The qualified candidate must have a bachelor’s degree in computer science, information technology, management, public administration, or a related field.

AND

At least three (3) years of technical experience in the duties and infrastructure support required for the position.

OR

Any combination of education and experience equivalent to seven (7) years of experience that typically supports the knowledge, skills, and abilities for the position.

Special Qualifications

(These must be verifiable.)

Must have a valid driver's license and an acceptable driving record.

Requested Skills and Attributes

(These must be addressed in your cover letter.)

• Experience identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

• Experience providing customer service and communicating technical issues in person, over the phone, by email, and over chat to people with differing computer skill levels.

• Experience setting up and troubleshooting A/V equipment.

• Experience managing a Microsoft Windows enterprise environment including, but not limited to, desktop and laptop maintenance, peripherals, and troubleshooting network issues.

• Experience installing and configuring Windows OS in a business setting.

• Experience with Windows Server.

• Experience with Active Directory is preferred.

• Experience with Group Policy is preferred.

• Experience managing iOS devices in an enterprise environment is preferred.

Working Conditions

• This is a full-time position, and the work schedule typically is 8:00 a.m. to 5:00 p.m. Monday through Friday, but the schedule may be adjusted to fit the court’s needs. This position is FLSA-exempt and ineligible for overtime compensation for hours worked in excess of 40 per workweek.

• Occasional scheduled and unscheduled work hours may be required as assigned by the supervisor, including early-morning or after-hours work during the week and/or work on one or both weekend days.

• Must frequently respond to courtroom locations during court events in real-time to troubleshoot issues, which requires tact, diplomacy, and a sense of urgency to keep the court docket on schedule. 

• Travel to alternate court locations and other off-site locations is required as needed for work and training.

• The server room is cool and noisy. Time is spent in this room performing backups and maintenance.

• Frequent phone and in-person contact with people from diverse backgrounds.

• Occasional phone and in-person contact with people who may be facing challenging life circumstances, highly stressful situations, or trauma.

• Lifting items overhead.

• Lifting up to 65 pounds of office materials or equipment (with or without the assistance of equipment).

• Frequent long periods of sitting or standing.

• Regular use of the following equipment: courtroom A/V technology, telephone, OJD-assigned computer with multiple monitors, printers, copy machine, fax machine, and scanner.

ADDITIONAL INFORMATION
Criminal Background Check
You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.

Reference Checks

By submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.

United States Employment Eligibility
OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security’s I-9 form confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.

Future Vacancies
Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.

Age-Based Discrimination

OJD does not request or require your age, date of birth, or attendance or graduation dates from an educational institution during the application process.

Veterans’ or Oregon National Guard Preference
Eligible veterans and current or former servicemembers with the Oregon National Guard who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans and current or former servicemembers with the Oregon National Guard must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking for documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities Veterans, Disabled Veterans & State Servicemembers web page for additional details, information, and resources.

Conduct Expectations
Because of OJD's role in providing justice and upholding the rule of law, employees of the department are required to meet the highest standards of professional conduct and ethics while on the job, and to maintain those same high standards when taking actions in their personal lives that could reflect on the department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment.

Pay Equity
As an employer, OJD complies with Oregon’s pay equity law. Salary offers are made with consideration of the candidate’s education and experience. For more information on pay equity, click here.

Employee Benefits
Click here to access information specific to OJD employee benefits.

Public Service Loan Forgiveness

OJD is an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please click here.

                                                                                             

Questions and Support

• If you require an alternate format to complete the application process, call 503-986-5930, or TTY: Oregon Relay Service 711 for the hearing impaired. Be prepared to describe the alternate format needed.

• Workday related information and resources are available here.

• For questions about a specific OJD job posting, call 503-986-5930 or email ojd.hrsd@ojd.state.or.us.

The Oregon Judicial Department embraces equal opportunity and affirmative action. We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.