Job Description

Purpose of the role

To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure.  Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. 

Accountabilities

• Build Engineering:  Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements.
• Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution.
• Automation:  Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines.
• Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access.
• Teamwork:  Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach.
• Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a Infrastructure DevOps Engineer at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness technology to build new strategic market data platform for the bank with real impact to the business.

Overall purpose of role

To bridge development (Dev) and operations (Ops) teams by automating and streamlining the entire software development lifecycle, ensuring faster, more reliable, and secure software delivery through CI/CD pipelines, cloud infrastructure automation, and monitoring, fostering collaboration, and reducing bottlenecks between teams to achieve continuous integration, delivery, and deployment.

• Infrastructure Management: Provisioning, configuring, and managing cloud or on-premise infrastructure – work closely with AWS / cloud vendors on fine tuning, cost optimizing digital infrastructure
• Automation: Automating testing, provisioning, deployment, and infrastructure management to reduce manual tasks.
• CI/CD: Building and maintaining Continuous Integration/Continuous Delivery pipelines for automated code integration and deployment.
• Monitoring & Performance: Implementing tools to monitor system performance, security, and reliability, ensuring high availability.
• Collaboration: Acting as a liaison, breaking down silos between Dev and Ops to improve communication and shared goals.
• Toolchain Management: Selecting, implementing, and maintaining the tools (e.g., Docker, Kubernetes, Jenkins, Ansible) that support the DevOps process. 

Key Accountabilities

• Working closely with development and Test Teams to deliver and maintain Test Environments & Devops pipelines and helping them to follow the 'right' path.
• Developing, enhancing and supporting muti cloud environments on AWS / Openshift , internal virtual platforms.
• Build & code deployment automation using Shell, Perl, Groovy, Jenkins and using some of the AWS Services
• Hands on experience with Building pipeline, Docker, Open shift, aPaas, chef, etc
• Build and pipe clean new test environments, build up detailed application knowledge of all applications developed to support mobile releases – focussing on the setup and management of all the interfaces.
• Put forward ideas to improve efficiency and reduce overall Build and Deployment times through automation and digital stack / process re-engineering.
• Supporting observability tools like AppDynamics, ESaaS - ELK etc.
• Improving internal team processes by delivering tools/processes for other teams/customers to be able to 'help themselves' and ensure we are as automated as possible.
• Supporting Teams out of hours with environment issues.
• Fixing Vulnerabilities raised against Infrastructure stack / patch management on cloud services
• Impact assessment and implementation of infrastructure changes.
• Live implementation release scheduling and planning
• Knowledge about the network, firewalls, routing, etc

Mandatory Skills

DevOps/ Atlassian tools - Jenkins, GitLab, Gradle, AWS services, Shell Scripting, Groovy, Linux, Building pipeline, Docker, Open shift, aPaas, python, Infrastructure component integration

Preferred Skills

Apache, Tomcat, Infrastructure Skills – Networking, Firewalls, Routing, etc., Nexus, MQ, Oracle, Monitoring tools – AppDynamics / eSaaS- ELK / Kibana / Kubernetes / aPaaS – Openshift, chef/ Ansible , Terraform.

Decision-making and Problem Solving

• Strong Experience in creative problem solving and successfully executing tasks.
• Analysis and understanding of using support tools to assist with diagnosis of problems.
• Experience in explaining, advocating and expressing facts and ideas in a variety of settings orally, and in writing.
• Ability to challenge any requirements that are incomplete or do not provide sufficient clarity.

Risk and Control Objective

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role will be based in our Pune office.